The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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WhatsApp appointment planning and appointment reminder — information & tips for companies [September 2024]

WhatsApp

5 Lesezeit

WhatsApp appointment planning and appointment reminder — information & tips for companies [September 2024]

Eine zuverlässige Terminplanung ist im Geschäftsalltag entscheidend. Genau hier kann WhatsApp seine Stärken ausspielen. In diesem Artikel erfahren Sie, wie Unternehmen Termine einfach buchen, absagen und mit automatisierten Erinnerungen absichern können und warum WhatsApp sich als effizientes Tool für die Terminorganisation etabliert hat.

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Christian Strauch

Christian Strauch

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Setting up WhatsApp Quick Reply — Instructions [April 2025]

WhatsApp

6 Lesezeit

Setting up WhatsApp Quick Reply — Instructions [April 2025]

If you have already successfully entered the Customer communication via WhatsApp Business Have you started, you certainly know the WhatsApp Quick Replies. This feature gives you the opportunity to optimize customer interaction right from the start and save valuable time in the process. But what exactly is behind WhatsApp Quick Reply?

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Christian Strauch

Christian Strauch

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WhatsApp newsletter or email marketing? Which is more suitable for companies? [June 2024]

Marketing

6 Lesezeit

WhatsApp newsletter or email marketing? Which is more suitable for companies? [June 2024]

Marketing messages addressed to consumers in the form of newsletters are sent by e-mail by the vast majority of companies. However, it's no secret that email newsletters aren't exactly the most successful when it comes to converting new customers. As a result, more and more companies are switching to WhatsApp newsletters. They argue that real marketing success can only be achieved if newsletters are sent via the platforms that consumers are already on. And that platform is WhatsApp for most consumers.

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Henri Hoepfner

Henri Hoepfner

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WhatsApp Pay - all information about the new feature in 2026

WhatsApp

4 Lesezeit

WhatsApp Pay - all information about the new feature in 2026

WhatsApp is increasingly becoming an all-in-one platform — with WhatsApp Pay Now also as a payment service. Users can send money or make payments to companies directly in the app. While messenger payments in China with WeChat Pay Since they have long been established, WhatsApp Pay is still expanding.

In India, Brazil and Singapore If the service is already available, there is new speculation for Germany in 2026. But how exactly does WhatsApp Pay work, what benefits does it offer and when is it coming to Germany? This article provides an overview.

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Christian Strauch

Christian Strauch

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WhatsApp Premium: All information about the new WhatsApp Business feature

WhatsApp

3 Lesezeit

WhatsApp Premium: All information about the new WhatsApp Business feature

WhatsApp hat sich seit über einem Jahrzehnt als die am häufigsten genutzte Messaging Plattform etabliert. Aber warum? Es zeichnet sich durch seine Schnelligkeit, kostenlose Nutzung und werbefreie Umgebung aus. Unternehmen nutzen ebenfalls WhatsApp, um ihren Kunden ein authentisches Online-Einkaufserlebnis zu bieten und von der persönlichen Nutzeratmosphäre zu profitieren.

Meta Platforms, der Mutterkonzern von WhatsApp, hat nun einige Verbesserungen eingeführt und stellt diese zusätzlichen Funktionen den Unternehmenskunden als WhatsApp Premium - oder auch WhatsApp Business Premium – kostenpflichtig per monatlichem Abonnement zur Verfügung. 

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Henri Hoepfner

Henri Hoepfner

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Sending WhatsApp newsletters for free - is that possible? [August 2025]

WhatsApp newsletter

6 Lesezeit

Sending WhatsApp newsletters for free - is that possible? [August 2025]

WhatsApp newsletters are becoming increasingly popular in the marketing mix of companies due to the much higher opening, response and conversion rates compared to email newsletters. Numerous success stories prove that with WhatsApp marketing A distinct Sales growth and customer loyalty can also be increased. But is it also possible to create and send WhatsApp newsletters free of charge?

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Henri Hoepfner

Henri Hoepfner

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Create WhatsApp newsletter - instructions for companies [July 2024]

WhatsApp newsletter

6 Lesezeit

Create WhatsApp newsletter - instructions for companies [July 2024]

WhatsApp newsletters enable marketing successes that are barely achievable with classic email newsletters. High opening rates, short response times and a personal user atmosphere make WhatsApp one of the most effective channels for modern newsletter marketing. But how can companies create WhatsApp newsletters? This guide will help you out!

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Domenik Fox

Domenik Fox

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WhatsApp Newsletter Templates for Your Marketing [June 2024]

WhatsApp newsletter

5 Lesezeit

WhatsApp Newsletter Templates for Your Marketing [June 2024]

WhatsApp newsletters are an efficient lever in marketing to existing customers because your messages reach where customers are active on a daily basis. With suitable templates, you save time, keep your communication consistent and can personalize messages depending on the target group. In this article, you will find ready-to-use WhatsApp newsletter templates as well as practical tips on how to continuously improve your campaigns using key figures such as open rate, clicks and cancellations.

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Domenik Fox

Domenik Fox

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WhatsApp Newsletter Tool: The Complete Guide for Businesses [August 2025]

WhatsApp newsletter

8 Lesezeit

WhatsApp Newsletter Tool: The Complete Guide for Businesses [August 2025]

WhatsApp has long been more than just a messenger for private exchange. With over 2 billion active users worldwide (Source: Statista), the platform offers companies the opportunity to reach their target groups where they are active on a daily basis. Traditional newsletter channels such as e-mail are increasingly losing their effect — opening rates are falling and many newsletters are either perceived as spam by the target group or not at all. WhatsApp newsletter tools close this gap and enable personalized, targeted and effective newsletter marketing.

In this Find out the guideHow WhatsApp newsletter tools work, how to set them up and what benefits they offer companies. We'll also show you What criteria a good tool must meet And set that WhatsApp newsletter tool from hellomateo before.

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Domenik Fox

Domenik Fox

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WhatsApp newsletter as a network group: unitex x hellomateo

Industry-specific tips

3 Lesezeit

WhatsApp newsletter as a network group: unitex x hellomateo

Unitex has been a satisfied HelloMateo customer for around 2.5 years — and has thus taken an important step towards modern member communication via WhatsApp.

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Christian Strauch

Christian Strauch

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