Connect hellomateo with your existing systems.

hellomateo integrates directly into your existing CRM, ERP and industry systems. This creates automated processes based on real customer data and not on manual exports or isolated workflows. Reach the right customer with the right message exactly when it's relevant.

Try it for free

More than 2,000 customers use hellomateo

1-2-3 glasses
Baustoffmarkt Group
Walgenbach
Sanitätshaus Nehls
R+V Versicherung
Augenoptik Hauptsache Scharf
Haller Hörakustik
Oui
Optik-Eberle
VEHR Hörakustik
Hörsysteme Braun
Modehaus Zinser
Hörgeräte Möckel
BESTSELLER
Hirmer
Nabholz
auric
Frank Jester
audibene
Electroplus Küchenplus KARL
Autohaus Lutz
Vero Moda
Betten Trend Wangen
Subaru
Möbel Wanninger
Rock am Ring
Grohe
Autohaus Wolfsburg
1-2-3 glasses
Baustoffmarkt Group
Walgenbach
Sanitätshaus Nehls
R+V Versicherung
Augenoptik Hauptsache Scharf
Haller Hörakustik
Oui
Optik-Eberle
VEHR Hörakustik
Hörsysteme Braun
Modehaus Zinser
Hörgeräte Möckel
BESTSELLER
Hirmer
Nabholz
auric
Frank Jester
audibene
Electroplus Küchenplus KARL
Autohaus Lutz
Vero Moda
Betten Trend Wangen
Subaru
Möbel Wanninger
Rock am Ring
Grohe
Autohaus Wolfsburg
1-2-3 glasses
Baustoffmarkt Group
Walgenbach
Sanitätshaus Nehls
R+V Versicherung
Augenoptik Hauptsache Scharf
Haller Hörakustik
Oui
Optik-Eberle
VEHR Hörakustik
Hörsysteme Braun
Modehaus Zinser
Hörgeräte Möckel
BESTSELLER
Hirmer
Nabholz
auric
Frank Jester
audibene
Electroplus Küchenplus KARL
Autohaus Lutz
Vero Moda
Betten Trend Wangen
Subaru
Möbel Wanninger
Rock am Ring
Grohe
Autohaus Wolfsburg
This is what our customers achieve

Automated communication is turned into system data

Companies that integrate hellomateo benefit from:

70%

direct system connections

in CRM, ERP and industry-specific software solutions.

>80%

automated standard processes

through triggers from existing customer data

Integrations

Automated communication is turned into system data

Integration is more than just an exchange of data. hellomateo picks up events from your existing industry systems and automatically translates them into relevant customer communication.

From system triggers to continuous communication

An appointment is booked, an order is completed, a service interval is reached, a delivery notification or more. At this very moment, a predefined customer journey can start and every piece of information can become the appropriate message.

Discover automated customer journeys

Direct integrations with industries and business systems

Many solutions are combined with generic marketing or e-commerce tools. hellomateo integrates specifically with industry-specific software that local companies use on a daily basis. For example:

  • Optometrist or hearing care professional

  • car dealerships

  • Furniture & kitchen stores

  • Fashion trade or electronics trade

  • and many more

Connect your own systems flexibly

hellomateo is based on modern REST API technology and gives you maximum flexibility when connecting to the system.

In addition to our direct integrations, you can also connect your own system. This makes it easy to implement individual workflows, special solutions and complex system landscapes.

  • Integration via Zapier

  • Integration via Make

  • Integration via n8n

  • Direct connection via the hellomateo REST API

View API documentation
success stories

Our satisfied customers report on these successes

Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern

Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern

  • 24/7 availability
  • Stress-free weekend planning
  • Full schedules
Erfolgsgeschichte lesen
auric digitizes the customer journey and is already relieving 45 locations with automated WhatsApp communication via hellomateo

auric digitizes the customer journey and is already relieving 45 locations with automated WhatsApp communication via hellomateo

  • 4.9 Google average rating
  • 88% opening rate
  • 45 active locations
Erfolgsgeschichte lesen
functions

Features for all your customer communications

hellomateo combines messaging, automation and omnichannel strategies in one platform, a platform that was developed specifically for industry-specific requirements.

Inbox

Bundle all messages from WhatsApp, Instagram, email and other channels in one inbox. Your team works in a structured way, assigns calls and keeps track of everything at all times.

Automated customer journeys

Create automated message routes that start with events defined by you. In this way, you support prospects and existing customers in a targeted manner along their entire customer journey.

AI Telephony

Answer calls automatically, even outside of your opening hours. The AI answers questions, documents conversations and passes on important concerns to your team.

AI assistant in chat

Get recurring inquiries answered automatically. The AI supports your team in chat, reacts immediately and remains individually tailored to your company.

Customer and contact management

Manage all contacts centrally, segment target groups flexibly and respond to every request with full context. This makes communication personal and efficient.

Live chat

Integrate a chat directly on your website and enable real-time contact. Visitors reach you immediately and your team answers centrally from the inbox.

Assessment management

Request reviews automatically and keep an eye on new reviews. In this way, you strengthen your visibility on Google and actively protect your online reputation.

WhatsApp newsletter

Send personalized campaigns directly from your customer's messenger. With a high opening rate, you can reach your target group reliably and without spam folders.

Postal delivery

Complement digital campaigns with automated letter delivery. In this way, you can also reach customers without messengers and combine online and offline communication.

Insights

Keep an eye on metrics such as open rates, responses, and conversions. With clear reports, you can see which measures are working and where there is potential for optimization.

Integrations

Integrations Connect hellomateo with your industry system, CRM, shop or other tools. Data is automatically synchronized and your processes run efficiently in the background.

FAQ

Frequently asked questions about integrations

Luke Kulskar
Luke Kulskar
Christopher Eichholz
Christopher Eichholz
Niklas Soestmeyer
Niklas Soestmeyer
Maurice Kraatz
Maurice Kraatz

Book a non-binding consultation

We would be happy to introduce hellomateo to you in a personal call.

Book a consultation

Or send us an email:

sales@hellomateo.de

Which systems can hellomateo be connected to?

Which data can be exchanged?

How can my system be connected to hellomateo?

Can multiple locations be connected?

Is there an API?

Are automations triggered directly from my ERP?