The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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Setting up WhatsApp Business — detailed guide [2025]

WhatsApp

5 Lesezeit

Setting up WhatsApp Business — detailed guide [2025]

WhatsApp is a central channel for customer communication for many companies. With WhatsApp Business Requests can be structured, processes simplified and customers can be reached directly. In this article, you'll learn how to Set up WhatsApp Business, which functions are particularly relevant and how you can also use the messenger via the desktop app use efficiently.

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Henri Hoepfner

Henri Hoepfner

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Delete WhatsApp messages — instructions [March 2025]

WhatsApp

5 Lesezeit

Delete WhatsApp messages — instructions [March 2025]

Whether it's a typo, the wrong recipient, or a subsequent correction — there are many reasons to send a message in whatsapp to delete. But how exactly does that work? What options are there and what restrictions should companies and users be aware of?

In this article, you'll learn step by stepHow you can delete messages in WhatsApp Messenger, what are the differences between “Delete for everyone” and “Delete for me,” and even how you can remove entire chats.

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Christian Strauch

Christian Strauch

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WhatsApp Ads: Everything you need to know about click-to-WhatsApp ads [March 2025]

Marketing

6 Lesezeit

WhatsApp Ads: Everything you need to know about click-to-WhatsApp ads [March 2025]

According to many companies, WhatsApp is the strongest channel in digital marketing. With Click-to-WhatsApp ads can companies direct interested parties to a personal chat directly from Facebook or Instagram. In this article, you'll learn how WhatsApp Ads work, what applications they offer and how you can use them more leads and conversions achieve.

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Christian Strauch

Christian Strauch

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Delete messages in WhatsApp Business — Here's how [March 2025]

WhatsApp

5 Lesezeit

Delete messages in WhatsApp Business — Here's how [March 2025]

Whether it's a typo, the wrong recipient, or a subsequent correction — there are many reasons to send a message in WhatsApp Business to delete. But how exactly does that work? What options are there and what restrictions should companies and users be aware of?

In this article, you'll learn step by stepHow you can delete messages in WhatsApp Business, what are the differences between “Delete for everyone” and “Delete for me,” and even how you can remove entire chats.

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Henri Hoepfner

Henri Hoepfner

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Using WhatsApp Click-to-Chat — Here's How [March 2025]

WhatsApp

4 Lesezeit

Using WhatsApp Click-to-Chat — Here's How [March 2025]

WhatsApp is the fastest way for many companies to communicate directly with customers. With Click-to-WhatsApp Interested parties start a chat with just one click — without saving a number or filling out forms. In this article, you'll learn how WhatsApp click-to-chat works, what benefits it offers and how you can easily set up and use the function.

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Domenik Fox

Domenik Fox

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Linking WhatsApp Business to Microsoft Teams — Instructions [February 2025]

Integrations

4 Lesezeit

Linking WhatsApp Business to Microsoft Teams — Instructions [February 2025]

With the integration of WhatsApp Business on Microsoft Teams Companies bundle internal collaboration and external customer communication at a central location. Teams can communicate via WhatsApp directly from their usual work environment without switching between tools. In this article, you'll learn how the Integration works, which requirements apply and which benefits This results in your corporate communications.

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Domenik Fox

Domenik Fox

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Magicline and hellomateo — the powerful interface for companies in the fitness sector

Industry-specific tips

4 Lesezeit

Magicline and hellomateo — the powerful interface for companies in the fitness sector

Companies in the fitness sector are facing a challenge: How can they not only attract members, but also retain them in the long term and at the same time make their internal processes more efficient? The answer lies in the right combination of customer management and smart communication — and this is exactly where the Interface between Magicline and hellomateo into the game.

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Domenik Fox

Domenik Fox

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Use multiple WhatsApp accounts on one device at the same time [February 2025]

WhatsApp

5 Lesezeit

Use multiple WhatsApp accounts on one device at the same time [February 2025]

There is great news for WhatsApp users, especially those who use WhatsApp not only privately but also for business. For years, users were the rule”one account per device“bound when it came to using WhatsApp. Those days are gone now! WhatsApp recently launched a new feature introduced, which makes it possible two accounts on the same smartphone to use. In this article, we'll show you how the furnishings Expires and which benefits the new feature comes with it.

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Christian Strauch

Christian Strauch

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WhatsApp or SMS? The ultimate comparison for companies

WhatsApp

7 Lesezeit

WhatsApp or SMS? The ultimate comparison for companies

Communication with customers is becoming increasingly digital and dynamic for companies. While the classic SMS For decades of standard Was for short messages, has whatsapp In recent years as the preferred channel established for exchange in the B2C sector. But which The solution is really better for companies? Should companies continue to use SMS or switch completely to WhatsApp? In this article, we compare the two channels based on their reach, features, costs, and deployment options — so you can make the right decision for your customer communication be able to hit.

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Christian Strauch

Christian Strauch

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hellomateo Insights - In-depth analyses for data-based decisions

Industry-specific tips

4 Lesezeit

hellomateo Insights - In-depth analyses for data-based decisions

At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.

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Christian Strauch

Christian Strauch

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