Which KPIs are typically improved?

Typical key figures include higher open rates in Messenger, more reviews, shorter response times, increased influenced revenue among existing customers and reduced manual effort within the team.

Which industries do the examples shown come from?

Our customers include retail, automotive, healthcare, e-commerce, financial services and enterprise structures. The cases shown reflect industry-specific customer trips, which are available as a template.

How quickly can comparable results be achieved?

Many companies see the first effects after just a few days, particularly in terms of opening rates, reaction speed and appointment rate. Sales and reactivation effects develop along the automated customer journey.

Are the results presented representative?

The success stories show real customer results from various industries. The specific results always depend on the sector, initial situation and implementation. In a demo, we'll show you which potential is realistic for your company.

Is hellomateo GDPR-compliant?

Yes. hellomateo works exclusively with the official WhatsApp Business API. The data is processed in accordance with GDPR and stored on secure European servers.

Can WhatsApp be used in an enterprise environment in compliance with GDPR?

Yes Using the official WhatsApp Business API in combination with hellomateo, communication is legally compliant, encrypted and processed on European servers.

How quickly can I start?

Usually within a few days. In the demo, we will clarify your requirements and show you the next steps.

Datenschutz

Datenschutz, auf den du dich verlassen kannst

Bei hellomateo stehen Sicherheit, Transparenz und DSGVO Konformität an erster Stelle. Deine Daten werden ausschließlich in der EU verarbeitet, nach höchsten Standards gesichert und verantwortungsvoll behandelt. Auch bei KI gestützten Funktionen.

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Data protection

How we protect your data

Data protection folder

In our data protection folder, you will find all relevant information on data processing, hosting structure, AVV, technical and organizational measures and subcontractors used.

Data protection extension

hellomateo uses the official WhatsApp Business API and meets all requirements of the GDPR. Your communication data is archived in an audit-proof manner and processed in accordance with European data protection standards.

AI data protection

Our AI functions are designed to comply with data protection regulations. For AI-based processes, we work with European server locations and transparently named partners such as Microsoft Azure and OpenAI within the EU.

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