How to use WhatsApp Business on multiple devices - Instructions [2025]
Veröffentlicht am
04.04.2025
Arrange a non-binding consultation now
Im unverbindlichen Gespräch zeigen wir Ihnen, wie Sie Kunden per WhatsApp zu Terminen einladen und Anfragen gemeinsam im Team beantworten. Zusammen schauen wir, welche Abläufe sich in Ihrem Betrieb sinnvoll automatisieren lassen.
On which and how many devices can WhatsApp Business be used at the same time?
With the multi-device feature of WhatsApp and WhatsApp Business Messenger, you can connect up to four additional devices to your account at the same time. It doesn't matter whether they are smartphones, PCs or laptops. While smartphones must have the app installed to use WhatsApp Business, WhatsApp can be used on your laptop or PC either via the desktop app or via WhatsApp web.
How to set up WhatsApp Business on multiple devices
Setting up a WhatsApp business account on multiple devices is relatively easy. The setup differs depending on whether you want to connect more smartphones or computers. We have put together both instructions for you. This allows you to connect your WhatsApp Business account to multiple devices within a very short time!
How to use WhatsApp Business on multiple smartphones
Follow the steps described to use the WhatsApp Business account on multiple smartphones at the same time:
1.: First, you need to make sure that you have the latest version of the WhatsApp business app installed on all devices on which you want to use the account
2.: Open the app on your main device and go to”Settings > Linked Devices. On some mobile phones, the “Linked devices” selection is also displayed directly as a menu item next to the “Settings”.
3.: Scan the QR code, which is displayed on the screen with your other smartphone.
4.: Once you have scanned the code, your WhatsApp Business account will automatically on the other phone enables.
5th: retry Do this for all other mobile phones on which you want to use the account. Die maximum number Is currently on 4 devices limited.
How to set up WhatsApp Business on your desktop PC or laptop
Setup with Windows operating system
The Windows desktop application is derived from Microsoft Store downloaded. The desktop application only works with Windows 8.1 or higher operating system.
Once the application is downloaded, it must be launched and the setup process must be performed. After a while, a QR code also appears here. The following steps must then be taken:
● WhatsApp business app on the smartphone open
● That menu (Android) or the takes Open (iOS)
●”Add deviceSelect “to open the scanner
● The QR code on the computer screen with the smartphone scan
Setup with macOS operating system
WhatsApp Desktop can also be installed on Apple computers. The application can be accessed via downloaded this download link from WhatsApp become (source: whatsapp.com/download), although the setup is identical to the Windows app.
Download the application, launch it, and complete the setup process. After a while, a QR code appears. The following steps must then be taken:
● WhatsApp business app on the smartphone open
● That menu (Android) or the takes Open (iOS)
●”Add deviceSelect “to open the scanner
● The QR code on the computer screen with the smartphone scan
In this way, corporate customers can connect the WhatsApp Business account to both Windows and macOS devices via WhatsApp Desktop.
Reading tip: In our article”Use WhatsApp Business in a web browser and desktop application“We've described how to set up and use WhatsApp desktop and web in more detail.
Instructions: Remove linked WhatsApp multi-device devices
If you've already connected devices, it's certainly helpful to know how to remove them again. To do so, follow these instructions:
1.: Open WhatsApp takes on your cellphone.
2.: Select the menu item”Linked devices“.
3rd: dialling You the one you want to remove widget off.
4.: Click”unsubscribe“. The link is now removed.
Tips when using the WhatsApp Business account on multiple devices
Once you've connected your WhatsApp business account to multiple devices, you can easily use the messenger. However, keep in mind that some features are only available on the main device. This includes creating backups and changing settings.
Here are some tips and tips on how to best use your WhatsApp Business account on multiple devices:
- Use the main unit for all important activities, such as creating backups and changing settings.
- Creating or watching Broadcast lists only works on the main device, not on accompanying devices.
- Use the other devices for everyday use, for example, to send and receive messages.
- Use the function”synch“to ensure that all devices are up to date. You can find this feature in Settings > WhatsApp Web/Desktop > Sync.
- Use a stable internet connectionto ensure that your messages are delivered quickly and reliably and that your devices are always in sync with each other.
It gets even better: Unlimited numbers, devices and users with the WhatsApp Business Platform
Although this new feature is already a significant improvement, the features of WhatsApp Business for business use are still severely limited. With the WhatsApp Business Platform WhatsApp is turning into a highly professional messaging channel for companies.
With this so-called application programming interface (API), companies can not only receive and answer unlimited WhatsApp messages from their customers, but also add any number of phone numbers and devices to the WhatsApp business account. On top of that, the WhatsApp Business Platform is the only way for companies to get 100% of WhatsApp GDPR- to be used in a compliant manner. In addition, fully automated WhatsApp newsletters sent to customers and message templates and chatbots are used to process customer inquiries highly efficiently. Even the Integrate WhatsApp with thousands of other software applications It's possible! You can find a useful overview of this in the table below.
| Funktion | WhatsApp Messenger | WhatsApp Business | WhatsApp Business Plattform von hellomateo |
|---|---|---|---|
| Versenden von Textnachrichten, Bildern & Dateien | Ja | Ja | Ja |
| Detailliertes Unternehmensprofil mit Produktkatalog | Nein | Ja | Ja |
| Diverse Tools (Textbausteine, automatische Antworten, Chatskategorisierung) | Nein | Ja | Ja |
| Chats löschen, archivieren, stummschalten oder anpinnen | Ja | Ja | Ja |
| Integration von Softwareanwendungen inkl. automatisiertem Nachrichtenversand | Nein | Nein | Ja |
| WhatsApp-Newsletter | Nein | Nein | Ja |
| Tiefgreifende Statistiken | Nein | Nein | Ja |
| DSGVO-Konform | Nein | Nein | Ja |
| Mehrere Nutzer pro Account | Nein | Nein | Ja |
| Mehrere Geräte pro Account | Nein | Ja, bis zu 5 Desktop-PCs | Ja, unbegrenzt viele Smartphones & PCs |
| Selbstständige Einrichtung | Ja | Ja | Nein, Einrichtung über hellomateo |
| iOS, Android und Web-Anwendung | Ja | Ja | Ja |
| Kostenlose Verwendung | Ja | Ja | Nein, kostenpflichtig |
What are the benefits of the WhatsApp Business Platform in conjunction with hellomateo?
Die WhatsApp Business Platform was developed for companies that want to inspire their customers with customer communication and marketing, maximize their sales and minimize internal workload. integrations with thousands of other software applications, WhatsApp newsletter marketing, unlimited scalability and flexibility, automatic responses, GDPR compliance, etc. — the WhatsApp Business Platform has so much to offer. Just arrange a free consultationto find out all the details Our customers know the following benefits particularly appreciated:
- Central user interface: hellomateo combines WhatsApp Business Platform, email, Instagram, SMS and Facebook Messenger in one central inbox. The intuitive user interface includes various tools for efficient customer communication and saves you valuable working time.
- integrations: With hellomateo, you can use WhatsApp in integrate over 6,000 software programs and fully automated Customer trips create with invitations, order confirmations, shipping information, invoices, and reminders.
- Newsletter marketing: Send GDPR-compliant Newsletter via WhatsApp or SMS and benefit from opening rates of over 90%.
- Assessment management: hellomateo can Automatically request online reviews from your customers, which boosts your Google ranking and trust in your company.
- Data protection: hellomateo meets all German and European Data protection requirements and offers end-to-end encryption for secure customer communication.
- scalability: Our software is suitable for Businesses of all sizes and can be extended indefinitely depending on the package.
- Diverse AI features: Our AI agent can automatically answer customer inquiries in chat, answer calls, help with the formulation of messages and much more.
Arrange a non-binding and free consultation and we'll show you how hellomateo covers your communication needs! Simply book an appointment here or write to us via our web widget.
