Sales that answers before someone else does
With hellomateo, you can reach leads and customers where they really respond. Faster exchange, less process friction and more transactions through direct communication in the messenger.
Why modern sales is dialogue-oriented
Traditional sales are losing speed. E-mails go unanswered, phone calls end up in the mailbox and forms create unnecessary hurdles.
Customers today expect direct communication. They want quick answers, easy appointments and clear information. Messengers such as WhatsApp have long since established themselves in everyday private life. This is also where there is an enormous advantage in sales.
hellomateo turns messenger communication into a structured sales process. Leads are not only contacted, but actively supported. From initial contact to contract conclusion.
What is specifically changing in sales
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Higher response speed
Messages are usually read within a few minutes. This significantly speeds up decision-making processes.
Fewer no shows
Appointment confirmations and reminders in Messenger are perceived much more reliably than e-mail reminders.
Shorter sales cycles
Quick exchange of information reduces waiting times and speeds up transactions.
From lead to deal in Messenger
With hellomateo, the entire sales process can be mapped in a structured way. Leads can be automatically qualified. Questions are clarified in the chat. Appointments are coordinated directly. Documents can be sent easily.
Integrations with CRM systems synchronize contacts and document activities. In this way, your sales remain transparent and comprehensible at all times.
Messengers are no substitute for a strategy. They reinforce them. The channel ensures speed, the structure comes from processes and automation.
Three reasons why messengers work in sales
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Personal and direct contact
Communication takes place on equal footing. This creates trust and reduces distance in the sales process.
Quick decisions
Questions are clarified directly. Information does not have to be requested multiple times.
Automated processes
Appointment confirmations, reminders, or follow-ups run in the background while your team focuses on closing.
Integration instead of an isolated solution
Sales is never isolated. Marketing generates leads, support looks after existing customers and the CRM maps the pipeline.
hellomateo seamlessly integrates messenger communication into existing systems. This prevents media breaks.
Leads from forms or ads can be automatically converted into conversations. Appointments can be connected to calendar tools. Conclusions of contracts can be documented and recorded in CRM.
The result is a sales department that works less manually and is closer to the customer at the same time.
Features for all your customer communications
hellomateo combines messaging, automation and omnichannel strategies in a platform that was developed specifically for local companies.
Central Inbox
hellomateo brings together WhatsApp, email, Instagram and Facebook Messenger in one inbox. Multiple staff members write via the same WhatsApp number and assign conversations.
Automated customer journeys
Customer journeys in hellomateo send invitations automatically based on a date or event. You set the message and follow-up steps and check the progress per contact. Business and above.
AI Telephony
hellomateo AI telephony takes calls, answers questions and sends the booking link via WhatsApp after consent. From €80 per month with 500 free minutes; additional minutes are charged on top.
AI assistant in chat
The hellomateo AI assistant answers questions in WhatsApp, Instagram and Facebook Messenger with your knowledge. Can be added, selectable in Business Plus, included in Enterprise.
Appointment booking
With hellomateo, customers book appointments themselves on your booking page. You set services and calendars. Add-on module: €25 per month, regardless of the number of locations.
Customer and contact management
hellomateo connects contact data, conversations and consent per channel. You read notes on the contact and build recipient lists with your own filter rules.
Contact through your website
A hellomateo button on your website takes visitors to WhatsApp and other channels. For connected channels, your team replies in the Central Inbox.
Review management
With hellomateo you request Google reviews, read reviews and reply to them. In the Business package and above, customer journeys send the review request automatically.
WhatsApp newsletter
With hellomateo you send WhatsApp newsletters to customers who have given consent. You choose recipients, schedule the send and see per recipient whether the message was read.
Postal mailing
With hellomateo you design and send letters with a WhatsApp QR code. Can be added in Business, selectable in Business Plus, included in Enterprise.
Insights
hellomateo Insights shows messages, read rate, contacts and reviews. With the respective modules, analytics on AI inquiries and appointments are added.
Integrations
Depending on the connection, hellomateo transfers contacts, orders and appointments from your industry software. More than 70 direct integrations are available in Business and above.
More revenue. Less effort. With hellomateo.
Test hellomateo free of charge or get a personal consultation showing you how to integrate hellomateo into your industry.
Our satisfied customers report on these successes
Autohaus Penning: Mit hellomateo Service-Erinnerungen automatisieren und mehr Zeit für die Kunden vor Ort gewinnen
- ½ Stelle war vorher allein fürs Abtelefonieren der Service-Erinnerungen abgestellt – heute laufen sie automatisch
- 3 AnlässeHauptuntersuchung, Inspektion und Räderwechsel – alle drei Erinnerungen laufen automatisiert per WhatsApp
- Knapp 50 Mitarbeitende, die ihre Zeit wieder für die Kunden im Autohaus statt für Listen und Telefonate nutzen
Auto Niedermayer: Mit hellomateo deutlich mehr Google-Bewertungen und mehr TÜV-Termine per WhatsApp
- 10.000+ Bestandskontakte aus dem bisherigen Newsletter, die jetzt in hellomateo neu aufgebaut werden
- Rund 500 Fahrzeuge vor Ort am Standort
- 43 Vollzeit-Mitarbeitende plus rund 20 Aushilfskräfte
Frequently asked questions
Book a non-binding consultation
We would be happy to introduce hellomateo to you in a personal call.
Or send us an email:
Which KPIs can be improved by connecting WhatsApp in the sales process?
How quickly can I start?
Does Messenger replace traditional distribution?
Can I connect my CRM?
Is messenger communication suitable for every industry?
Can WhatsApp be used in sales in compliance with GDPR?
Are messengers also useful in B2B sales?