Marketing that really resonates with your recipients in Messenger

Reach your customers where they are active every day. With WhatsApp newsletters, automated campaigns, and intelligent segmentations, you can turn reach into real relationships and contacts into loyal customers.

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Why messenger marketing is crucial today

Email boxes are overflowing. Social media reach is becoming more expensive. Traditional banner advertising is losing its effect.

At the same time, customers expect direct, personal communication. Quick Relevant mobile

This is exactly where hellomateo comes in.

With hellomateo, you don't use WhatsApp as a gimmick, but as a full-fledged marketing channel. You combine high opening rates with CRM logic, automation and clean opt-in management.

The result:

More visibility. More interaction. More trust.

Messenger marketing is not a short-term trend. It is the direct connection to your existing customers.

{{KPIs}}

Over 90% open rate

WhatsApp messages are almost always read. Your message doesn't end up in spam, but directly in the everyday life of your customers.

Up to 5% conversion rate

Personalized messenger campaigns convert significantly more than classic newsletters.

Ø 90 seconds response time

Messengers enable real dialogue. Customers react faster and interact more actively.

Marketing along the entire customer journey

With hellomateo, you can send individual campaigns or set up complete customer journeys. Examples:

  • Product launches with early access
  • Restock notifications
  • Event-based shopping cart abandonment messages
  • Automated follow-ups after purchases
  • Reactivate inactive customers
  • Thanks to segmentation, you can reach exactly the right target group with the right message.
  • And because everything comes together in a central mailbox, your team never loses track of things.

Why marketing is easier with hellomateo

{{benefits}}

Accurate segmentation

Create audiences based on behavior, location, purchase history, or interactions.

Automated campaigns

Automatically trigger messages with events from your industry system and more.

GDPR-compliant implementation

Opt-In Management, EU Server and WhatsApp Business API ensure legally secure use.

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Integration instead of an isolated solution

Marketing doesn't work in isolation.

hellomateo can be integrated into existing systems. CRM, shop systems, appointment booking or automation tools can be connected.

This creates continuous processes from initial contact to long-term customer loyalty.

Messenger thus not only becomes a communication channel, but also a strategic part of your marketing stack.

Expand your marketing with post campaigns too

We are convinced that WhatsApp is the strongest digital marketing medium today. Direct, personal and with an enormous opening rate.

However, if you don't have a cellphone number for your customers, there is no reason to worry. With hellomateo, you can also reach your target group by post. This ensures that your campaigns are still delivered, noticed and activated.

At the same time, we give your customers direct access to your WhatsApp channel via an integrated QR code. In this way, an analog contact becomes a digital one, so that future campaigns can be conveniently received via WhatsApp.

With our solution, you get complete fulfillment from a single source. We take care of the paper, printing, packaging and shipping for you. You don't have to worry about anything and can focus entirely on your marketing.

functions

Features for all your customer communications

hellomateo combines messaging, automation and omnichannel strategies in a platform that was developed specifically for local companies.

Central Inbox

hellomateo brings together WhatsApp, email, Instagram and Facebook Messenger in one inbox. Multiple staff members write via the same WhatsApp number and assign conversations.

Automated customer journeys

Customer journeys in hellomateo send invitations automatically based on a date or event. You set the message and follow-up steps and check the progress per contact. Business and above.

AI Telephony

hellomateo AI telephony takes calls, answers questions and sends the booking link via WhatsApp after consent. From €80 per month with 500 free minutes; additional minutes are charged on top.

AI assistant in chat

The hellomateo AI assistant answers questions in WhatsApp, Instagram and Facebook Messenger with your knowledge. Can be added, selectable in Business Plus, included in Enterprise.

Appointment booking

With hellomateo, customers book appointments themselves on your booking page. You set services and calendars. Add-on module: €25 per month, regardless of the number of locations.

Customer and contact management

hellomateo connects contact data, conversations and consent per channel. You read notes on the contact and build recipient lists with your own filter rules.

Contact through your website

A hellomateo button on your website takes visitors to WhatsApp and other channels. For connected channels, your team replies in the Central Inbox.

Review management

With hellomateo you request Google reviews, read reviews and reply to them. In the Business package and above, customer journeys send the review request automatically.

WhatsApp newsletter

With hellomateo you send WhatsApp newsletters to customers who have given consent. You choose recipients, schedule the send and see per recipient whether the message was read.

Postal mailing

With hellomateo you design and send letters with a WhatsApp QR code. Can be added in Business, selectable in Business Plus, included in Enterprise.

Insights

hellomateo Insights shows messages, read rate, contacts and reviews. With the respective modules, analytics on AI inquiries and appointments are added.

Integrations

Depending on the connection, hellomateo transfers contacts, orders and appointments from your industry software. More than 70 direct integrations are available in Business and above.

More revenue. Less effort. With hellomateo.

Test hellomateo free of charge or get a personal consultation showing you how to integrate hellomateo into your industry.

Try it for free
success stories

Our satisfied customers report on these successes

Autohaus Penning: Mit hellomateo Service-Erinnerungen automatisieren und mehr Zeit für die Kunden vor Ort gewinnen

Autohaus Penning: Mit hellomateo Service-Erinnerungen automatisieren und mehr Zeit für die Kunden vor Ort gewinnen

  • ½ Stelle war vorher allein fürs Abtelefonieren der Service-Erinnerungen abgestellt – heute laufen sie automatisch
  • 3 AnlässeHauptuntersuchung, Inspektion und Räderwechsel – alle drei Erinnerungen laufen automatisiert per WhatsApp
  • Knapp 50 Mitarbeitende, die ihre Zeit wieder für die Kunden im Autohaus statt für Listen und Telefonate nutzen

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Read the success story
Auto Niedermayer: Mit hellomateo deutlich mehr Google-Bewertungen und mehr TÜV-Termine per WhatsApp

Auto Niedermayer: Mit hellomateo deutlich mehr Google-Bewertungen und mehr TÜV-Termine per WhatsApp

  • 10.000+ Bestandskontakte aus dem bisherigen Newsletter, die jetzt in hellomateo neu aufgebaut werden
  • Rund 500 Fahrzeuge vor Ort am Standort
  • 43 Vollzeit-Mitarbeitende plus rund 20 Aushilfskräfte
Read the success story

„Wenn das Telefon klingelt, musst du erst deine Arbeit unterbrechen und dann den Richtigen finden, der weiß, was mit dem Auto ist. Per WhatsApp fragt der Kunde ‚Wie weit ist mein Auto?' – und die Antwort ist: ‚Gerade in der Wäsche, noch 15 Minuten.' Das ist so viel einfacher.“

Arnim Penning

Arnim Penning
Geschäftsführer

FAQ

Frequently asked questions

Luke Kulskar
Luke Kulskar
Christopher Eichholz
Christopher Eichholz
Niklas Soestmeyer
Niklas Soestmeyer
Maurice Kraatz
Maurice Kraatz

Book a non-binding consultation

We would be happy to introduce hellomateo to you in a personal call.

Book a consultation

Or send us an email:

sales@hellomateo.de

Where can I see the results of my campaign?

What does mail delivery include?

How is WhatsApp different from email marketing?

Do I need technical expertise?

Which companies is messenger marketing suitable for?

Is marketing with hellomateo GDPR-compliant possible?

What is WhatsApp marketing exactly?