The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
All blog articles
![WhatsApp Business Status: That's why companies shouldn't use it [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5c0b29fc034510e77f_657be93123ef04d5c7b0be31_whatsapp-business-status-titelbild.avif)
WhatsApp Business Status: That's why companies shouldn't use it [December 2024]
WhatsApp has over two billion users worldwide and has long been more than a private messenger. More and more companies are using whatsapp targeted in marketing and customer service one. Meta is also driving this development forward and offers WhatsApp Business and the WhatsApp Business Platform professional solutions for companies. In this article, you will find out what the WhatsApp Business Status Is which advantages and disadvantages It provides and how to create a status.
![WhatsApp nette Begrüßung - 10 Nachrichtenvorlagen zum kopieren [Dezember 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc79f1cf89d80775d430_67654cf30884353ef326b1e7_nette-begrue%25C3%259Fung-whatsapp.avif)
WhatsApp nette Begrüßung - 10 Nachrichtenvorlagen zum kopieren [Dezember 2024]
Automatische Begrüßungsnachrichten und WhatsApp Nachrichtenvorlagen gehören zu den wichtigsten Funktionen von WhatsApp Business und der WhatsApp Business Platform. Sie helfen dabei, Kunden von Anfang an professionell abzuholen, Antworten zu standardisieren und Zeit zu sparen. In diesem Beitrag finden Sie 10 Nachrichtenvorlagen für eine nette Begrüßung in WhatsApp und erfahren Schritt für Schritt, wie Sie automatische Begrüßungsnachrichten korrekt einrichten und einsetzen.
![Google Business Account — All information about setting up and optimizing Google My Business [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc3c5c3e40898c9c62c2_675fd7dacb98950e4fdca360_google-my-business-account.avif)
Google Business Account — All information about setting up and optimizing Google My Business [December 2024]
Google is the most visited website in the world and combines over 92 percent of the search engine market share (source: hootsuite.com). To new customers via the Google search and Google Maps Drawing attention to your company is a Google My Business Account particularly important. Although the service is called today Google Business Profile, but the former name is still common. Which benefits offers a Google My Business account and what you can do with furnishings You should pay attention, read this article.
![WhatsApp Marketing: Newsletter Templates for the Christmas Season [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc6747b174de70f54453_67530bf094f6f1395fa34931_geschenk-weihnachtsbaum.avif)
WhatsApp Marketing: Newsletter Templates for the Christmas Season [December 2024]
Ho, ho, ho! The fairy lights are hung up and the first Christmas trees are soon set up. Christmas is just around the corner. For companies, this means: Once again, stir up the advertising drum in order to take as much of the Christmas business as possible with them. However, this always raises the question: Which Christmas campaign Will it be? And above all: Which channel is best for Christmas commercials?
In this post, we have 4 suggestions for Christmas advertising campaigns about whatsapp prepared for you. We also explain why WhatsApp is a good marketing channel for the pre-Christmas period.
![Create a Google review link - Here's how [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc3c57c35083d48a90b5_675eda1acd722f46812b8664_google-bewertungslink-erstellen.avif)
Create a Google review link - Here's how [December 2024]
Google reviews are worth gold for companies these days. They not only increase the Visibility in Google search and on Google Maps, but also create Trust among potential new customers. To collect more positive reviews for your business, it's best to create a Google review link. In this post, we'll show you how to quickly and easily create this link in just four steps.
![Verify WhatsApp Business Account — Here's How [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5a1376098a136d196a_64d3aa0e75546a31c01b1f49_WhatsApp%2520Business%25201.avif)
Verify WhatsApp Business Account — Here's How [December 2024]
WhatsApp has introduced a new feature: Businesses can your Get account verified. Visitors to the WhatsApp company profile will be successfully verified by a small green hook In which company profile displayed. That makes for more trust with prospective buyers of your company and increases your sales! You can also set yourself apart from your competitors through WhatsApp Business Verification. But how does the verification process work?

hellomateo AI: Excellent customer service and less workload thanks to artificial intelligence
Companies today face the challenge of making their customer communication fast, efficient and personal. However, it often fails due to long response times, manual work, and lack of automation. Right here puts Hellomateo AI on — an innovative tool that gives you customer service revolutionizes by minimizing communication costs and at the same time significantly increasing the quality of customer service.
![Instructions: Use WhatsApp Business with multiple phone numbers [November 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc30a4ff150524e6b77b_64d397f0b39543da0998ebfd_Mehr%2520Rufnummern%25201.avif)
Instructions: Use WhatsApp Business with multiple phone numbers [November 2024]
More and more companies are using WhatsApp Business successfully communicate with customers and benefit from high Opening rates and personal customer contact. With just one phone number, however, many companies quickly reach organizational limits. In this post, you'll learn Why multiple WhatsApp phone numbers make sense, which potentialities there are additional numbers to use, and When is the WhatsApp API is the best solution for your company.
![What is the difference between WhatsApp Business and the WhatsApp Business API? [novembre 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc546f0dac615c0fafbb_6537d37c7d5c39089e7f3f0e_whatsapp-business-whatsapp-api-logo.avif)
What is the difference between WhatsApp Business and the WhatsApp Business API? [novembre 2024]
WhatsApp has become an integral part of corporate communication. But WhatsApp Business And the WhatsApp Business API differ significantly in functions, Data protection and scalability. In this article, you'll find out which solution is right for your company, why GDPR compliance plays a central role and how you can with the WhatsApp API establish professional, automated and legally compliant customer communication.
![What is the difference between WhatsApp and WhatsApp Business? [novembre 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5436d607fc37959019_653e79fe84a3efc081bea4df_whatsapp-vs-whatsapp-business.avif)
What is the difference between WhatsApp and WhatsApp Business? [novembre 2024]
WhatsApp is part of everyday life for many people. But for companies, the question quickly becomes whether the WhatsApp Messenger is sufficient or whether WhatsApp Business is the better choice. In this article, you will find out which differentials There are which functions WhatsApp Business offers and how companies use the messenger useful for customer communication be able to use.










