The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
All blog articles
![Get more positive Google reviews - Here's how [November 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc47aa619febe5b69f0a_6724d2dc27d0b38f7c903556_mehr-google-bewertungen.avif)
Get more positive Google reviews - Here's how [November 2024]
Google reviews are worth gold for companies these days. They not only increase the Visibility in Google search and on Google Maps, but also create Trust among potential new customers. But how can you collect more positive reviews for your business? We've put together some tried and tested tips for your business.
![Strengthen customer loyalty: 6 effective tips for your company [October 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc426737295be0405a59_671b71f7bf6572d40bee53c7_kundenbindung-staerken.avif)
Strengthen customer loyalty: 6 effective tips for your company [October 2024]
Customer loyalty is not a nice-to-have, but a real one Competitive factor. In times of growing competition, it is not only the first purchase that counts, but also long term relationship to the customer about your success. In this article, you will find out with which strategies, measures and Communication Approaches She the Customer loyalty Strengthen in a targeted manner and achieve sustainable growth.
![WhatsApp in customer service — the most important tips for companies [October 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc7543d50b74d1d23ac4_65623944dcbd1d3b7f1f4227_whatsapp-im-kundenservice.avif)
WhatsApp in customer service — the most important tips for companies [October 2024]
WhatsApp has long been an integral part of modern customer service. The messenger enables Quick, staff and direct communication with your customers. In this article, you'll learn why WhatsApp is an effective tool for customer service Is and how do you with it Customer satisfaction and customer loyalty Increase in a targeted man.
![Using WhatsApp Business with a landline number - Instructions [November 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5e52b27f0e820e3d2e_64d9f07e34316920371bb1ea_Festnetznummer%25201.avif)
Using WhatsApp Business with a landline number - Instructions [November 2024]
More and more companies rely on WhatsApp Business in customer communication and benefit from Opening rates over 90% and one personal exchange with their customers. Particularly practical: WhatsApp Business can also be used with a Landline number use. In this article, you'll learn how the Setup with landline number works and what companies should pay attention to.
![Use WhatsApp Business in a web browser and desktop application [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5dcab32e4e7a2674cd_64d9e8e4d6d6a3ceb025230f_WhatsApp%2520Business%2520auf%2520dem%2520Laptop%25201.avif)
Use WhatsApp Business in a web browser and desktop application [September 2024]
WhatsApp Business is being used by more and more companies for customer communication used. Just on desktop or in web browser Are customer inquiries clear clearer and more efficient edit as on the smartphone. In this article, you'll learn how to WhatsApp Business in a browser and as a desktop app Can use which differentials There are and what companies should pay attention to.
![WhatsApp appointment planning and appointment reminder — information & tips for companies [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc6ffdd1840e80d4ff6a_6548d694ab550419964b342d_terminplanung-whatsapp.avif)
WhatsApp appointment planning and appointment reminder — information & tips for companies [September 2024]
Eine zuverlässige Terminplanung ist im Geschäftsalltag entscheidend. Genau hier kann WhatsApp seine Stärken ausspielen. In diesem Artikel erfahren Sie, wie Unternehmen Termine einfach buchen, absagen und mit automatisierten Erinnerungen absichern können und warum WhatsApp sich als effizientes Tool für die Terminorganisation etabliert hat.
![The benefits of WhatsApp Business at a glance [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc37fc78d81456d7c4fb_66f4971d871b67d679ddbaec_whatsapp-business-vorteile.avif)
The benefits of WhatsApp Business at a glance [September 2024]
WhatsApp has long been a central channel in customer communication. With WhatsApp Business companies can reach their customers directly, personally and efficiently. In this article, you'll find out which differentials Is there for WhatsApp Messenger which benefits WhatsApp Business offers and which Alternative for companies lends itself to increasing demands.
![How do you create a QR code for a Google rating? [Septembre 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc7da4ff150524e6d8a3_64d3979693476f9d05042001_Google%2520QR%25201.avif)
How do you create a QR code for a Google rating? [Septembre 2024]
Have been around for a long time Google reviews for many end user one decisive criterion when looking for companies. They serve as a digital seal of approval, which attests to the quality of a company's products or services. Regardless of the industry, are positive Google reviews therefore a must. In this blog article, we explain how to easily create a Create a Google review QR code Can and how you can use this more positive Google reviews collect.
![Instructions: Set up Instagram automatic response [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc3095f9090202121847_66daf8d4c4ea5cf7fea06f0e_instagram-automatische-antwort.avif)
Instructions: Set up Instagram automatic response [September 2024]
Kunden und Interessenten auf Instagram erwarten schnelle Antwortzeiten bei gesendeten Nachrichten – am liebsten sofort. Aber was, wenn Sie gerade keine Zeit haben? Mit automatischen Antworten bleibt Ihre Kommunikation auf Kurs. In wenigen Schritten zeigen wir Ihnen, wie Sie diese Funktion einrichten und Ihren Kunden eine ausgezeichnete Beratung bieten!
![WhatsApp chatbot: The most important information for entrepreneurs [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc6110fd2bf8a7e53916_66d5d3b4223c26e6673635ef_whatsapp-chatbot.avif)
WhatsApp chatbot: The most important information for entrepreneurs [September 2024]
Stellen Sie sich vor, ein Kunde hat eine Frage zu Ihrem Produkt – es ist spät am Abend, und Ihr Team hat bereits Feierabend. Doch statt bis zum nächsten Morgen zu warten, erhält der Kunde in Sekundenschnelle eine präzise Antwort. Dies ist der Moment, in dem ein WhatsApp Chatbot ins Spiel kommt.










