Use multiple WhatsApp accounts on one device at the same time [February 2025]
17.02.2025
Arrange a non-binding consultation now
In a non-binding conversation, we'll show you how to use messenger communication in compliance with GDPR, automate processes and achieve measurably more revenue and efficiency with WhatsApp. Clear, practical and tailored to your company.
The most important information summarized
WhatsApp announcement: From now on, two WhatsApp accounts can be used on the same smartphone
It is a news that is enthralling a wide range of WhatsApp users! In which official blog The messaging giant has presented a function that allows two accounts — each with their own telephone numbers — to be operated simultaneously on a single device. For now, this feature is available for a maximum of two accounts, and switching between these accounts should be seamless. Finally, users no longer have to jump back and forth between logging in and out, or even lugging two separate smartphones with them for private and business calls.
The announcement is a boon for all those who have had to make do with workarounds and half-solutions so far. However, there are a few requirements to use this feature. You need a second phone number and a smartphone that supports multi-SIM or eSIM. In WhatsApp settings, you can then select the “Add account” option using the arrow next to the username.
Instructions: Add a second WhatsApp account
Perhaps you are one of the many people who have been eagerly awaiting this innovation. But how exactly do you add a second WhatsApp account? In just a few simple steps, you'll reach your goal:
prerequisites
Before you get started, make sure that your smartphone supports Multi-SIM or eSIM. You also need an additional, active phone number that is not yet linked to a WhatsApp account.
Step 1: Open Settings
Open WhatsApp and tap the three vertical dots at the top right to get to the menu. Select “Settings” here.
Step 2: Navigate to the user profile
Within the settings, you will find your profile picture and name. You should see a small arrow right next to it. Tap on it. Depending on the device, the setting can also be found under “Account” --> “Add account”.
Step 3: Add account
After tapping on the arrow, the “Add account” option appears. Select them.
Step 4: Verification
You'll be asked to enter the new phone number. Once entered, you will receive a verification code via SMS. Enter this into the app to complete the process.
Step 5: Personalize
You can now make individual settings for the new account. This includes both privacy and notification options. Adjust them to your liking.
Ready!
Voila, you've successfully set up a second WhatsApp account on your smartphone! Now you can seamlessly switch between both accounts without having to sign in and out each time.
Benefits of having two WhatsApp accounts on one device
The ability to use two WhatsApp accounts on a single device has a number of benefits. In this chapter, we'll look at why this feature is not just a technical gimmick, but a real asset for users.
Order and structure
One main advantage lies in the clear separation between work and private life. Instead of a single message list that mixes work chats with private conversations, or instead of two smartphones, each with a WhatsApp account, you now have two separate WhatsApp accounts on one device. This makes it much easier to keep track of things.
saving time
Who doesn't know it? The constant back and forth between different accounts costs time and nerves. With the new function, there is no need to log in and out again and even use multiple devices.
Flexibility and mobility
Another advantage is the increased flexibility. You can now have both business and private chats on the go without having to carry two smartphones with you. This makes you more mobile and flexible in everyday life.
Individual settings
Each of the two accounts can be individually adjusted. From profile information to privacy settings, you can adjust everything to your liking. In this way, your business profile remains strictly professional, while you can be more relaxed in your private account.
Important note: Even with these new features, the use of WhatsApp Business is not GDPR-compliant in the vast majority of cases. If you want to avoid the frequent warnings, severe penalties and expensive litigation costs that occur when you fail to comply with the GDPR (= use of the standard WhatsApp Business App), you should use the privacy-compliant WhatsApp Business Platform interface. All information about the GDPR when using WhatsApp can be found in our article”WhatsApp Business and GDPR“read up.
It gets even better: Unlimited numbers, devices and users with the WhatsApp Business Platform
Although this new feature is already a significant improvement, the features of WhatsApp Business for business use are still severely limited. With the WhatsApp Business Platform WhatsApp is turning into a highly professional messaging channel for companies.
With this so-called application programming interface (API), companies can not only receive and answer unlimited WhatsApp messages from their customers, but also add any number of phone numbers and devices to the WhatsApp business account. On top of that, the WhatsApp Business Platform is the only way for companies to get 100% of WhatsApp GDPR- to be used in a compliant manner. In addition, fully automated WhatsApp newsletters sent to customers and message templates and chatbots are used to process customer inquiries highly efficiently. Even the Integrate WhatsApp with thousands of other software applications It's possible! You can find a useful overview of this in the table below.
| Funktion | WhatsApp Messenger | WhatsApp Business | WhatsApp Business Plattform von hellomateo |
|---|---|---|---|
| Versenden von Text-, Bild-, Sprachnachrichten & Dateien | Ja | Ja | Ja |
| Detailliertes Unternehmensprofil mit Produktkatalog | Nein | Ja | Ja |
| Diverse Tools (Textbausteine, automatische Antworten, Chatskategorisierung) | Nein | Ja | Ja |
| Chats löschen, archivieren, stummschalten oder anpinnen | Ja | Ja | Ja |
| Integration von Softwareanwendungen inkl. automatisiertem Nachrichtenversand | Nein | Nein | Ja |
| WhatsApp-Newsletter | Nein | Nein | Ja |
| Tiefgreifende Statistiken | Nein | Nein | Ja |
| DSGVO-Konform | Nein | Nein | Ja |
| Mehrere Nutzer pro Account | Nein | Nein | Ja |
| Mehrere Geräte pro Account | Nein | Ja, bis zu 5 Desktop-PCs | Ja, unbegrenzt viele Smartphones & PCs |
| Selbstständige Einrichtung | Ja | Ja | Nein, Einrichtung über hellomateo |
| iOS, Android und Web-Anwendung | Ja | Ja | Ja |
| Kostenlose Verwendung | Ja | Ja | Nein, kostenpflichtig |
What are the benefits of the WhatsApp Business Platform in conjunction with hellomateo?
Die WhatsApp Business Platform was developed for companies that want to inspire their customers with customer communication and marketing, maximize their sales and minimize internal workload. integrations with thousands of other software applications, WhatsApp newsletter marketing, unlimited scalability and flexibility, automatic responses, GDPR compliance, etc. — the WhatsApp Business Platform has so much to offer. Just arrange a free consultationto find out all the details Our customers know the following benefits particularly appreciated:
- Central user interface: hellomateo combines WhatsApp Business Platform, email, Instagram, SMS and Facebook Messenger in one central inbox. The intuitive user interface includes various tools for efficient customer communication and saves you valuable working time.
- integrations: With hellomateo, you can use WhatsApp in integrate over 6,000 software programs and fully automated Customer trips create with invitations, order confirmations, shipping information, invoices, and reminders.
- Newsletter marketing: Send GDPR-compliant Newsletter via WhatsApp or SMS and benefit from opening rates of over 90%.
- Assessment management: hellomateo can Automatically request online reviews from your customers, which boosts your Google ranking and trust in your company.
- Data protection: hellomateo meets all German and European Data protection requirements and offers end-to-end encryption for secure customer communication.
- scalability: Our software is suitable for Businesses of all sizes and can be extended indefinitely depending on the package.
- Diverse AI features: Our AI agent can automatically answer customer inquiries in chat, answer calls, help with the formulation of messages and much more.
Arrange a non-binding and free consultation and we'll show you how hellomateo covers your communication needs! Simply book an appointment here or write to us via our web widget.
About the author
Christian Strauch
Co-Founder and CEO
Christian Strauch is CEO and co-founder of hellomateo and is responsible for the strategic and operational management of the company. In his role, he is particularly responsible for sales, marketing and partners. Under his leadership, hellomateo has developed into a central tool for customer loyalty via WhatsApp, e-mail and letter for more than 2,000 companies.
More interesting articles
Use Telegram Messenger in a web browser and desktop application
Telegram Messenger is becoming increasingly popular all over the world. The Telegram app now has 700 million monthly active users (Source: 2022 Statista). In order to establish a better relationship with customers, more and more companies are also present on Telegram. Since answering customer inquiries and private messages on a smartphone often takes more time and is less clear than on a computer, this article describes how Telegram can be set up and used in a web browser and in the desktop application. Especially with an increased volume of messages, setting up Telegram in the web or desktop version is worthwhile.
How much do WhatsApp newsletters cost for companies in 2026?
WhatsApp newsletters are a real success story in the marketing world. More and more companies are sending newsletters to their customers via WhatsApp and are impressed by the high opening, response and conversion rates. But how much do WhatsApp newsletters actually cost right now? How are the costs made up? There are all the details about this in this article.
Top 5 WhatsApp Marketing Strategies for 2026
WhatsApp is one of the most effective channels in digital marketing today. By WhatsApp newsletter companies reach their customers personally, attentively and with significantly higher Opening and conversion rates than with classic email campaigns. In this article, we will provide you with the 5 most important WhatsApp marketing strategies with which you can specifically address target groups, personalize messages, increase interactions and your Marketing to existing customers improve sustainably.