The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
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Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
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SMS marketing tool for your company
SMS marketing tools are currently making a strong comeback and offering companies extremely high Opening and conversion rates. Newsletters via SMS reach customers directly on their smartphones and ensure maximum attention. Read this article to find out why SMS marketing What benefits modern tools offer and why is so effective Hellomateo is a powerful solution for successful SMS newsletter campaigns.

WhatsApp Premium: All information about the new WhatsApp Business feature
WhatsApp hat sich seit über einem Jahrzehnt als die am häufigsten genutzte Messaging Plattform etabliert. Aber warum? Es zeichnet sich durch seine Schnelligkeit, kostenlose Nutzung und werbefreie Umgebung aus. Unternehmen nutzen ebenfalls WhatsApp, um ihren Kunden ein authentisches Online-Einkaufserlebnis zu bieten und von der persönlichen Nutzeratmosphäre zu profitieren.
Meta Platforms, der Mutterkonzern von WhatsApp, hat nun einige Verbesserungen eingeführt und stellt diese zusätzlichen Funktionen den Unternehmenskunden als WhatsApp Premium - oder auch WhatsApp Business Premium – kostenpflichtig per monatlichem Abonnement zur Verfügung.

Increasing sales in retail: These ideas and tips will help your company
Increasing sales is a central goal for companies in retailing. In this highly competitive industry, finding new ways to increase sales and set yourself apart from the competition is of great importance. Increasing competition in the online sector in particular is bothering many retailers. But how can retailers sustainably increase their sales figures?

WhatsApp for companies in the insurance and financial sector
When it comes to insurance and financial topics, many customers still attach great importance to competent and personal advice. At the same time, the world is changing, becoming increasingly digital, and customers expect the same from their insurers and financial service providers. In order to be able to provide customers with the best possible and uncomplicated advice even in the age of digitization, the right communication media are crucial. The younger generation is reluctant to pick up the telephone, and e-mail communication is also losing popularity. Opening rates are low, response times are long, and sending documents via email can be a hassle. WhatsApp offers a modern alternative here, which is used by 60 million Germans every day.

Applying via WhatsApp: The modern way to contact
Die Application via WhatsApp makes recruiting faster, more personal and significantly more modern. Companies reach candidates directly in Messenger, simplifying Application process and increase their attractiveness in Generation Z. In this article, you'll learn how WhatsApp Recruiting works, what benefits it offers and what you're looking for Data protection view must pay attention.
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How to use WhatsApp Business with two cell phones - instructions
WhatsApp is the most used messenger app worldwide and is not only used privately, but also increasingly by companies. With WhatsApp Business, companies have a version of the app available that is specifically tailored to the needs of companies.
The ability to use the account on multiple cell phones is of great importance for many companies, as this can increase flexibility and improve work processes. In this article, you'll learn how you too can set up and use your WhatsApp Business account on two or more mobile phones.

Customer contact via WhatsApp for the insurance industry
When it comes to insurance issues, many customers still attach great importance to competent and, above all, personal advice. At the same time, however, a lot is changing: The world is becoming more digital, and customers expect the same from their insurer or from their insurance broker. In order to be able to provide customers with the best possible and uncomplicated advice even in the digital age, the right communication media are crucial. The younger generation is reluctant to pick up the phone and e-mail is also becoming increasingly unpopular for communication. Opening rates are low, response times are long and sending documents via email is often tedious. WhatsApp offers a modern alternative here, which is used daily by 60 million Germans.

WhatsApp in the IT sector: Reduces workload and increases sales
The use of WhatsApp and WhatsApp newsletters can improve customer communication in the service sector, particularly in IT services. This not only results in less workload when processing customer inquiries, higher customer satisfaction and customer loyalty, but also increased sales WhatsApp newsletter marketing. In this post, you'll learn exactly how that can work.

WhatsApp in wholesale: efficient and high-quality customer communication
WhatsApp is a perfect match for Partnership-based customer relationship in wholesaling. The personal messenger enables faster reconciliation, more efficient processes and significantly stronger customer loyalty. In this article, you'll learn how WhatsApp communication and WhatsApp newsletter marketing wholesale to higher customer satisfaction, increasing sales and a higher customer lifetime value lead.

How WhatsApp can improve communication between practices in the healthcare sector
Efficient communication between patients and practice staff is of great importance in the healthcare sector. WhatsApp can play an important role here in facilitating and improving exchanges. Many practices communicate primarily with their patients with time-consuming phone calls and are unsure how they can use WhatsApp without having to oppose the General Data Protection Regulation to violate (GDPR). In this blog article, we'll show you how using the WhatsApp Business API can simplify communication in the healthcare sector.









