The hellomateo blog

Newsletters are still a central strategy in online marketing — yet classic Email newsletter are increasingly reaching their limits. Overcrowded mailboxes, sinking Opening rates and high technical requirements pose challenges for many companies. In this article, we'll show you about which ducts It makes sense to send newsletters today, which is what the Tool selection Arrives and why in particular WhatsApp newsletter represent a powerful alternative for many companies.

Digitalization does not pass by any sector without a trace. This is also the case with pharmacies: Competition from online retail is increasing, customers want more digital offers, the e-prescription should be available and at the same time, with the Digital Supply Act, there is now also a legal framework that underlines the advancing digitalization in this industry. A lot is therefore changing — time to reform customer communication as well. In the following article, you will learn how you as a pharmacy can use WhatsApp in customer communication to successfully complete the digital transformation.

Google reviews are worth gold for companies these days. They not only increase the Visibility in Google search and on Google Maps, but also create Trust among potential new customers. But how can you collect more positive reviews for your business? We've put together some tried and tested tips for your business.

There is great news for WhatsApp users, especially those who use WhatsApp not only privately but also for business. For years, users were the rule”one account per device“bound when it came to using WhatsApp. Those days are gone now! WhatsApp recently launched a new feature introduced, which makes it possible two accounts on the same smartphone to use. In this article, we'll show you how the furnishings Expires and which benefits the new feature comes with it.

Google reviews have a great influence on Acquisition of new customers and turnover. Too few or poor reviews can scare off potential customers. In this article, you'll learn how to target more positive reviews collect and improve your visibility on Google.

Google reviews are an important indicator of the quality of products or services offered. Many Consumers rely on Google reviews as strong or stronger than on personal recommendations. Companies therefore have the central task of, if possible collect lots of positive Google reviews. In this blog article, you can find out how to do this most effectively and efficiently.

Companies in the fitness sector are facing a challenge: How can they not only attract members, but also retain them in the long term and at the same time make their internal processes more efficient? The answer lies in the right combination of customer management and smart communication — and this is exactly where the Interface between Magicline and hellomateo into the game.

In today's business world, things are really getting down to business: By 2030, there will be a shortage of 2 million skilled workers worldwide — the battle for talent is getting tougher. And as if that wasn't enough, the cost of acquiring customers has grown three times as high in the last ten years! Between these bad news, there is an opportunity: 86% of consumers are willing to pay more if they are offered a first-class digital customer experience. Companies must now be on their toes and offer innovative communication solutions to stay in the game. Messenger services such as WhatsApp are simply indispensable.

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Customer satisfaction plays a crucial role in the success of companies. A consistently positive shopping experience will encourage customers to buy more products or services from you and, at best, write a positive online review, which in turn helps to acquire new customers. A high level of customer satisfaction can increase your turnover and customer lifetime value in the long term. We have provided some helpful tips for you to increase customer satisfaction and thus make a valuable contribution to your company's success.

customer relationships are a key success factor for companies of all sizes. A suitable Customer Management Software (CRM) helps to structure data, address customers in a targeted manner and processes in Sales, marketing and service to optimize. In this article, we compare six popular CRM systems, show their strengths and explain how to use your existing CRM with Hellomateo usefully expand for modern customer communication.