The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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The top 5 messengers for companies at a glance [October 2023]

Industry-specific tips

7 Lesezeit

The top 5 messengers for companies at a glance [October 2023]

Messengers are now a central part of modern corporate communication. Ob customer service, marketing or internal collaboration — the right tools determine efficiency and reach. In this article, we will provide you with the Top 5 messengers for companies and show which platforms are really worthwhile for which use cases.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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For car dealerships: Revolutionize customer communication and increase sales with WhatsApp

Industry-specific tips

5 Lesezeit

For car dealerships: Revolutionize customer communication and increase sales with WhatsApp

Digital messengers are revolutionizing the way car dealerships communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company.

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Henri Hoepfner

Henri Hoepfner

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How to integrate WhatsApp with Zendesk [August 2023]

Integrations

6 Lesezeit

How to integrate WhatsApp with Zendesk [August 2023]

With the WhatsApp—Zendesk integration bring fast messenger support and structured ticket management together. Automated WhatsApp messages, central customer data and efficient Support workflows ensure shorter response times and higher customer satisfaction. In this article, you'll learn how to successfully connect WhatsApp to Zendesk.

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Domenik Fox

Domenik Fox

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Increase sales with WhatsApp for bed and mattress stores [August 2023]

Industry-specific tips

4 Lesezeit

Increase sales with WhatsApp for bed and mattress stores [August 2023]

WhatsApp is developing in Bed and mattress retailers to a central channel for customer advice, Service and Marketing to existing customers. Especially WhatsApp newsletter offer the opportunity to personally reach customers who customer loyalty to strengthen and target additional sales to achieve. This article shows how specialist stores use WhatsApp sensibly and benefit from it in practice.

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Henri Hoepfner

Henri Hoepfner

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How bike retailers and bike repair shops benefit from WhatsApp [August 2023]

Industry-specific tips

5 Lesezeit

How bike retailers and bike repair shops benefit from WhatsApp [August 2023]

Digital messengers are revolutionizing the way bicycle retailers and repair shops communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company with the WhatsApp newsletter.

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Christian Strauch

Christian Strauch

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Integrate WhatsApp into your CRM software — Here's how! [July 2023]

Integrations

5 Lesezeit

Integrate WhatsApp into your CRM software — Here's how! [July 2023]

Die WhatsApp–CRM Integration verbindet persönliche Messenger-Kommunikation mit strukturiertem Kundenmanagement. Unternehmen kommunizieren zentral, automatisieren Abläufe und nutzen WhatsApp Newsletter gezielt für digitale Kundenreisen, Upselling und Umsatzsteigerung. In diesem Artikel erfahren Sie, wie Sie WhatsApp in Ihr CRM-System integrieren und Ihre Kundenkommunikation deutlich effizienter gestalten.

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Domenik Fox

Domenik Fox

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WhatsApp integration for Hubspot — Here's how! [July 2023]

Integrations

5 Lesezeit

WhatsApp integration for Hubspot — Here's how! [July 2023]

Die WhatsApp—HubSpot integration combines personal messenger marketing with structured CRM, marketing and sales. Companies automate messages, communicate centrally via WhatsApp and build significantly stronger customer relationships on. In this article, you'll learn how to use WhatsApp in HubSpot integrate and sustainably improve your processes, customer loyalty and sales.

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Domenik Fox

Domenik Fox

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WhatsApp integration for e-commerce software and online shops [July 2023]

Integrations

Lesezeit

WhatsApp integration for e-commerce software and online shops [July 2023]

Die WhatsApp–E-Commerce Integration macht Ihren Online Shop persönlicher, effizienter und deutlich umsatzstärker. Unternehmen beraten Kunden direkt per WhatsApp, automatisieren Bestellinfos und nutzen WhatsApp Newsletter für gezieltes Upselling und Cross-Selling. In diesem Artikel erfahren Sie, wie Sie WhatsApp in Ihr E-Commerce System integrieren und Kundenbindung, Conversion und Customer Lifetime Value nachhaltig steigern.

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Henri Hoepfner

Henri Hoepfner

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Upgrade for physiotherapists: Reduce communication costs thanks to WhatsApp [July 2023]

Industry-specific tips

4 Lesezeit

Upgrade for physiotherapists: Reduce communication costs thanks to WhatsApp [July 2023]

Efficient communication between patients and practice staff is of great importance in physiotherapy practices. WhatsApp can play an important role here in facilitating and improving exchanges. Many practices communicate primarily with their patients with time-consuming phone calls and are unsure how they can use WhatsApp without having to oppose the General Data Protection Regulation to violate (GDPR). In this post, we'll show you how using the WhatsApp Business API can make communication easier for physiotherapists.

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Christian Strauch

Christian Strauch

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WhatsApp and Zapier integration — How does it work? [July 2023]

Integrations

6 Lesezeit

WhatsApp and Zapier integration — How does it work? [July 2023]

Benachrichtigungen über Bestellungen, Aktualisierungen beim Versand und Anfragen zur Überprüfung von Daten sind heute übliche Kommunikationsthemen zwischen Unternehmen und Kunden. In der Regel werden diese Informationen per E-Mail versendet. Doch im Jahr 2023 verschicken zukunftsorientierte Unternehmen diese automatisierten Nachrichten über WhatsApp - den am häufigsten genutzten Kommunikationskanal weltweit. Doch wie ist das möglich, wenn WhatsApp Business diese Funktionen nicht bietet? Die Antwort lautet: Zapier.

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Domenik Fox

Domenik Fox

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