The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
All blog articles
![The top 5 messengers for companies at a glance [October 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc365e4f323d9d94fbe7_6515a3096c08fa7a3503391a_messenger-fuer-unternehmen.avif)
The top 5 messengers for companies at a glance [October 2023]
Messengers are now a central part of modern corporate communication. Ob customer service, marketing or internal collaboration — the right tools determine efficiency and reach. In this article, we will provide you with the Top 5 messengers for companies and show which platforms are really worthwhile for which use cases.

For car dealerships: Revolutionize customer communication and increase sales with WhatsApp
Digital messengers are revolutionizing the way car dealerships communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company.
![How to integrate WhatsApp with Zendesk [August 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc75c04f5e0bae335c29_64da1692babe068ee186453e_Kommentar%2520-%2520Zendesk%2520Integration.avif)
How to integrate WhatsApp with Zendesk [August 2023]
With the WhatsApp—Zendesk integration bring fast messenger support and structured ticket management together. Automated WhatsApp messages, central customer data and efficient Support workflows ensure shorter response times and higher customer satisfaction. In this article, you'll learn how to successfully connect WhatsApp to Zendesk.
![Increase sales with WhatsApp for bed and mattress stores [August 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc4f18825bff41daa157_64ccc15b2f3c378a27ba11f9_bettenfachhandel-whatsapp.avif)
Increase sales with WhatsApp for bed and mattress stores [August 2023]
WhatsApp is developing in Bed and mattress retailers to a central channel for customer advice, Service and Marketing to existing customers. Especially WhatsApp newsletter offer the opportunity to personally reach customers who customer loyalty to strengthen and target additional sales to achieve. This article shows how specialist stores use WhatsApp sensibly and benefit from it in practice.
![How bike retailers and bike repair shops benefit from WhatsApp [August 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc7b631348e89c4d4491_64cca31b5ae66c5846445039_fahrradladen-nutzt-whatsapp.avif)
How bike retailers and bike repair shops benefit from WhatsApp [August 2023]
Digital messengers are revolutionizing the way bicycle retailers and repair shops communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company with the WhatsApp newsletter.
![Integrate WhatsApp into your CRM software — Here's how! [July 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc758064d7919bdc64a0_64da15c67196d173637b5e1a_WhatsApp%2520Integration.avif)
Integrate WhatsApp into your CRM software — Here's how! [July 2023]
Die WhatsApp–CRM Integration verbindet persönliche Messenger-Kommunikation mit strukturiertem Kundenmanagement. Unternehmen kommunizieren zentral, automatisieren Abläufe und nutzen WhatsApp Newsletter gezielt für digitale Kundenreisen, Upselling und Umsatzsteigerung. In diesem Artikel erfahren Sie, wie Sie WhatsApp in Ihr CRM-System integrieren und Ihre Kundenkommunikation deutlich effizienter gestalten.
![WhatsApp integration for Hubspot — Here's how! [July 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc64cdf6f10880a2e6b9_64be78d89b938f748656ad3d_Whatsapp-in-hubspot-integration.avif)
WhatsApp integration for Hubspot — Here's how! [July 2023]
Die WhatsApp—HubSpot integration combines personal messenger marketing with structured CRM, marketing and sales. Companies automate messages, communicate centrally via WhatsApp and build significantly stronger customer relationships on. In this article, you'll learn how to use WhatsApp in HubSpot integrate and sustainably improve your processes, customer loyalty and sales.
![WhatsApp integration for e-commerce software and online shops [July 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc6305e2317ef08aecf5_64d3a9c4ebcddf99b4893ee8_E-Commerce%25201.avif)
WhatsApp integration for e-commerce software and online shops [July 2023]
Die WhatsApp–E-Commerce Integration macht Ihren Online Shop persönlicher, effizienter und deutlich umsatzstärker. Unternehmen beraten Kunden direkt per WhatsApp, automatisieren Bestellinfos und nutzen WhatsApp Newsletter für gezieltes Upselling und Cross-Selling. In diesem Artikel erfahren Sie, wie Sie WhatsApp in Ihr E-Commerce System integrieren und Kundenbindung, Conversion und Customer Lifetime Value nachhaltig steigern.
![Upgrade for physiotherapists: Reduce communication costs thanks to WhatsApp [July 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc4ffc3c68f5f0278462_64afc8aea65d7b3be0430d28_physiotherapie-praxis-nutzt-whatsapp.avif)
Upgrade for physiotherapists: Reduce communication costs thanks to WhatsApp [July 2023]
Efficient communication between patients and practice staff is of great importance in physiotherapy practices. WhatsApp can play an important role here in facilitating and improving exchanges. Many practices communicate primarily with their patients with time-consuming phone calls and are unsure how they can use WhatsApp without having to oppose the General Data Protection Regulation to violate (GDPR). In this post, we'll show you how using the WhatsApp Business API can make communication easier for physiotherapists.
![WhatsApp and Zapier integration — How does it work? [July 2023]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc788f8b4bb3780f7232_64d11f61ff10916f9a2a6c8c_1_1.avif)
WhatsApp and Zapier integration — How does it work? [July 2023]
Benachrichtigungen über Bestellungen, Aktualisierungen beim Versand und Anfragen zur Überprüfung von Daten sind heute übliche Kommunikationsthemen zwischen Unternehmen und Kunden. In der Regel werden diese Informationen per E-Mail versendet. Doch im Jahr 2023 verschicken zukunftsorientierte Unternehmen diese automatisierten Nachrichten über WhatsApp - den am häufigsten genutzten Kommunikationskanal weltweit. Doch wie ist das möglich, wenn WhatsApp Business diese Funktionen nicht bietet? Die Antwort lautet: Zapier.










