Using WhatsApp Business with a landline number - Instructions [November 2024]
02.10.2024
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The most important thing in brief: All information about WhatsApp Business with a landline number
- WhatsApp Business Can easily be used with a Landline number set up and used will
- This is particularly useful for companies that have their Landline number for customer communication utilize
- The one for furnishings used number must identically Be with the WhatsApp numberwhere you would like to be available
- The one needed to set it up authentication code will by phone call instead of being notified via SMS
WhatsApp Business can also be used without mobile numbers
The common way to register WhatsApp Business is with a mobile phone number. However, if this is not possible because there is no SIM card available or the mobile number is already being used for a private WhatsApp account, a Linking a landline number to WhatsApp Business. If customers already use this number to communicate with the company as standard, this is particularly helpful.
As in WhatsApp Help Center described, with the telephone number that is to be registered, only receive calls or texts can be. It doesn't matter whether it is a Landline or mobile number acts. Even 0800 numbers are possible.

However, there is some numbers that are not supported. These include:
● VoIP numbers
● Toll numbers
● Value-added service numbers
● UAN numbers
● personal (virtual) numbers
● Numbers with active call blocking settings, apps, or task killers
● Extension numbers of fixed network connections
The number that is for registration process is used, must identically with the number be who will be in the future for communications should be used via WhatsApp Business.
It should also be noted that for a WhatsApp account, regardless of whether it is a corporate account or for private individuals, always just a single phone number can be used. It is not possible to link two or more different numbers (e.g. a landline number and a mobile number) to a single WhatsApp account at the same time.
Instructions: Setting up WhatsApp Business with a landline number
Setting up WhatsApp Business with a landline number is hardly different from setting up with a mobile number and is as follows:
1. WhatsApp Business on the smartphone in the App Store (Google Play Store / Apple App Store) download and install
2nd whatsapp open and agree to the terms of use
3rd Die Enter landline number. In the first small field, the country code (“49" for Germany) must be entered after the “+”, which replaces the first 0 of the landline number.
4th On”Weiter“tap, check the number, and tap OK
5th WhatsApp now sends an SMS with an authentication code by default. Since this fails, the option must”Make a call“Be elected

6th On the landline telephone, there is call One in which the 6-digit authentication code Who must be entered in the app
7. If the code has been entered correctly, the Profile set up and WhatsApp are used
By the way: Like the furnishings from WhatsApp Business with the desktop app or the browser application WhatsApp Web works, has Hellomateo in this article summarized.
Use an unlimited number of devices, landline and mobile numbers via the WhatsApp Business Platform
Die WhatsApp Business Platform was developed for companies that want to inspire their customers with customer communication and marketing, maximize their sales and minimize internal workload. Using the interface, you can Connect any number of phone numbers, whether landline or mobile, and any number of devices and users to a WhatsApp account - an extremely practical feature for companies. In addition, the WhatsApp Business Platform has so much more to offer: integrations with thousands of other software applications, WhatsApp newsletter marketing, unlimited scalability and flexibility, automatic responses, GDPR compliance, etc...

- Central user interface: hellomateo combines WhatsApp Business Platform, email, Instagram, SMS and Facebook Messenger in one central inbox. The intuitive user interface includes various tools for efficient customer communication and saves you valuable working time.
- integrations: With hellomateo, you can use WhatsApp in integrate over 6,000 software programs and fully automated Customer trips create with invitations, order confirmations, shipping information, invoices, and reminders.
- Newsletter marketing: Send GDPR-compliant Newsletter via WhatsApp or SMS and benefit from opening rates of over 95%.
- Assessment management: hellomateo can Automatically request online reviews from your customers, which boosts your Google ranking and trust in your company.
- Data protection: hellomateo meets all German and European Data protection requirements and offers end-to-end encryption for secure customer communication.
- scalability: Our software is suitable for Businesses of all sizes and can be extended indefinitely depending on the package.
- Diverse AI features: Our AI agent can automatically answer customer inquiries in chat, answer calls, help with the formulation of messages and much more.
Arrange a non-binding and free consultation and we'll show you how hellomateo covers your communication needs! Simply book an appointment here or write to us via our web widget.

About the author

Domenik Fox
CEO and Co-Founder
Domenik Fox is co-founder and CEO of hellomateo. He is responsible for Customer Success, Customer Engineering, Finance and Product. A particular focus of his work is on the continuous development of the product and the design of new features. In terms of content, he focuses primarily on automated and personalized customer communication, multichannel marketing and digital customer journeys. Together with Christian Strauch and Philipp Steinrötter, he is continuously developing hellomateo into a central platform for modern customer experience in SMEs.
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