The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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WhatsApp Business Account — Everything you need to know about setup, features and benefits [August 2025]

WhatsApp

9 Lesezeit

WhatsApp Business Account — Everything you need to know about setup, features and benefits [August 2025]

WhatsApp has long been more than a private messenger. With a WhatsApp corporate account, companies have new opportunities for quick, direct and efficient customer contact. But which variants are there, what are the differences and which solution suits which company? This article explains in an understandable way what a WhatsApp corporate account is, what benefits it offers and what you should pay attention to when choosing.

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Christian Strauch

Christian Strauch

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WhatsApp Marketing Tool: The Complete Guide for Businesses [July 2025]

WhatsApp newsletter

8 Lesezeit

WhatsApp Marketing Tool: The Complete Guide for Businesses [July 2025]

WhatsApp has long been more than just a messenger for private exchange. With over 2 billion active users worldwide (Source: Statista), the platform offers companies the opportunity to reach their target groups where they are active on a daily basis. Traditional marketing channels such as e-mail are increasingly losing their effect — opening rates are falling and many newsletters are either perceived as spam by the target group or not at all. WhatsApp marketing tools close this gap and enable personalized, targeted and effective marketing.

In this Find out the guideHow WhatsApp marketing tools work, how to set them up, and what benefits they offer companies. We'll also show you What criteria a good tool must meet And set that WhatsApp marketing tool from hellomateo before.

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Christian Strauch

Christian Strauch

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WhatsApp Marketing - All information for your company [July 2025]

WhatsApp newsletter

8 Lesezeit

WhatsApp Marketing - All information for your company [July 2025]

Email newsletters often end up unread in the spam folder while WhatsApp marketing Start where your customers are really active: in the world's most popular messenger. With over 90% opening rate and direct communication, WhatsApp offers companies completely new opportunities to reach their target group and build customer loyalty. In this article, you'll learn how WhatsApp marketing works, which Costs and benefits It has and how do you succeed Newsletter via WhatsApp use.

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Christian Strauch

Christian Strauch

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WhatsApp channels: How they work & information about the new feature [July 2025]

WhatsApp

5 Lesezeit

WhatsApp channels: How they work & information about the new feature [July 2025]

WhatsApp has introduced a new feature: WhatsApp channels. This feature allows you to send messages to a wide audience for free. But how does that work exactly? In this article, you'll learn everything you need to know about WhatsApp channels — from how to create them to the pros, cons, and opportunities for businesses.

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Henri Hoepfner

Henri Hoepfner

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Converting WhatsApp to a Business Account — How to! [July 2025]

WhatsApp

7 Lesezeit

Converting WhatsApp to a Business Account — How to! [July 2025]

What began as a simple messaging tool for private chats is now a powerful platform for companies. Since the introduction of WhatsApp Business Has WhatsApp become a central channel of customer communication developed. This article gives you a concise overview of the various WhatsApp versions and learn how to convert your existing usage step by step into a business account up to WhatsApp API transfer.

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Domenik Fox

Domenik Fox

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AI agent instead of chatbot: The next step in customer communication [July 2025]

Industry-specific tips

5 Lesezeit

AI agent instead of chatbot: The next step in customer communication [July 2025]

Being available around the clock and processing customer inquiries efficiently is a reality for companies today and reflects customer expectations. AI agents automate the customer communication, understand concerns independently and respond in real time. In this article, you'll learn What an AI agent isHow he felt from chatbot Distinguishes and what is it at training arrives.

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Domenik Fox

Domenik Fox

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AI Chatbot for Businesses: Use, Benefits & Setup [July 2025]

Industry-specific tips

5 Lesezeit

AI Chatbot for Businesses: Use, Benefits & Setup [July 2025]

A AI chatbot enables companies to automatically communicate with customers around the clock — quickly, efficiently and without queues. In contrast to simple rule-based bots, an AI chatbot not only analyses keywords, but also understands The purpose behind the question.

The use is particularly worthwhile in customer service, where he reliably answers frequent inquiries and at the same time improves service quality. But what exactly is behind the term — and how does it work in detail?

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Domenik Fox

Domenik Fox

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Top 10 WhatsApp alternatives at a glance [July 2025]

WhatsApp

4 Lesezeit

Top 10 WhatsApp alternatives at a glance [July 2025]

whatsapp is the most used messenger, but more and more users are looking for alternatives. The reasons are primarily Privacy concerns and the proximity to Meta Group. In this article, we will provide you with the Top 10 WhatsApp alternatives before, from well-known apps such as signal and Telegram to less common but privacy-friendly solutions.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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AI agent — the digital employee for companies [July 2025]

Industry-specific tips

5 Lesezeit

AI agent — the digital employee for companies [July 2025]

Rund um die Uhr erreichbar sein und sofort reagieren ist für viele Unternehmen bereits Realität. Möglich machen das AI-Agenten, die den Kundenservice automatisieren und Anfragen zuverlässig bearbeiten. Der digitale Kundenservice wird damit zum echten Wettbewerbsfaktor. In diesem Artikel erfahren Sie, was ein AI-Agent ist und welche Vor- und Nachteile er gegenüber Mitarbeitern hat.

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Domenik Fox

Domenik Fox

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How can you delete negative Google reviews? [July 2025]

Google Business

3 Lesezeit

How can you delete negative Google reviews? [July 2025]

Google reviews decisively influence the purchase decisions of potential customers. Negative reviews can provide valuable feedback, but also the reputation harm, especially if they untrue or unjustified are. In this article, you'll learn How to delete a Google review And so Prevent image damage.

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Henri Hoepfner

Henri Hoepfner

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