The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
All blog articles
![WhatsApp Business Account — Everything you need to know about setup, features and benefits [August 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc72152d48dfbddf0a8c_68af4737febddf944e87cc66_whatsapp-unternehmenskonto.avif)
WhatsApp Business Account — Everything you need to know about setup, features and benefits [August 2025]
WhatsApp has long been more than a private messenger. With a WhatsApp corporate account, companies have new opportunities for quick, direct and efficient customer contact. But which variants are there, what are the differences and which solution suits which company? This article explains in an understandable way what a WhatsApp corporate account is, what benefits it offers and what you should pay attention to when choosing.
![WhatsApp Marketing Tool: The Complete Guide for Businesses [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc67f1cf89d80775cfe0_68869099ec7ffc8165ea680c_whatsapp-marketing-tool.avif)
WhatsApp Marketing Tool: The Complete Guide for Businesses [July 2025]
WhatsApp has long been more than just a messenger for private exchange. With over 2 billion active users worldwide (Source: Statista), the platform offers companies the opportunity to reach their target groups where they are active on a daily basis. Traditional marketing channels such as e-mail are increasingly losing their effect — opening rates are falling and many newsletters are either perceived as spam by the target group or not at all. WhatsApp marketing tools close this gap and enable personalized, targeted and effective marketing.
In this Find out the guideHow WhatsApp marketing tools work, how to set them up, and what benefits they offer companies. We'll also show you What criteria a good tool must meet And set that WhatsApp marketing tool from hellomateo before.
![WhatsApp Marketing - All information for your company [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc6543269a45e57e7ca4_688389e0813ae745124849e3_titelbild-whatsapp-marketing.avif)
WhatsApp Marketing - All information for your company [July 2025]
Email newsletters often end up unread in the spam folder while WhatsApp marketing Start where your customers are really active: in the world's most popular messenger. With over 90% opening rate and direct communication, WhatsApp offers companies completely new opportunities to reach their target group and build customer loyalty. In this article, you'll learn how WhatsApp marketing works, which Costs and benefits It has and how do you succeed Newsletter via WhatsApp use.
![WhatsApp channels: How they work & information about the new feature [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc647d0e715d2eb8d1e2_66bf4ae20fe11c20830f6767_whatsapp-channels.avif)
WhatsApp channels: How they work & information about the new feature [July 2025]
WhatsApp has introduced a new feature: WhatsApp channels. This feature allows you to send messages to a wide audience for free. But how does that work exactly? In this article, you'll learn everything you need to know about WhatsApp channels — from how to create them to the pros, cons, and opportunities for businesses.
![Converting WhatsApp to a Business Account — How to! [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc79f1cf89d80775d40c_64e8aa4adae8e6c13bbbacf1_whatsapp-account-umwandeln.avif)
Converting WhatsApp to a Business Account — How to! [July 2025]
What began as a simple messaging tool for private chats is now a powerful platform for companies. Since the introduction of WhatsApp Business Has WhatsApp become a central channel of customer communication developed. This article gives you a concise overview of the various WhatsApp versions and learn how to convert your existing usage step by step into a business account up to WhatsApp API transfer.
![AI agent instead of chatbot: The next step in customer communication [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc40e901f23f18d6ffd2_687a38079a3b41e90915d036_titelbild-ki-agent.avif)
AI agent instead of chatbot: The next step in customer communication [July 2025]
Being available around the clock and processing customer inquiries efficiently is a reality for companies today and reflects customer expectations. AI agents automate the customer communication, understand concerns independently and respond in real time. In this article, you'll learn What an AI agent isHow he felt from chatbot Distinguishes and what is it at training arrives.
![AI Chatbot for Businesses: Use, Benefits & Setup [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc406f0dac615c0fa771_687a40a3937df6da8a1b2f59_titelbild-ki-chatbot.avif)
AI Chatbot for Businesses: Use, Benefits & Setup [July 2025]
A AI chatbot enables companies to automatically communicate with customers around the clock — quickly, efficiently and without queues. In contrast to simple rule-based bots, an AI chatbot not only analyses keywords, but also understands The purpose behind the question.
The use is particularly worthwhile in customer service, where he reliably answers frequent inquiries and at the same time improves service quality. But what exactly is behind the term — and how does it work in detail?
![Top 10 WhatsApp alternatives at a glance [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc4c43da028dfe243024_66d5b029fd14f2bfc8c877b2_whatsapp-alternativen.avif)
Top 10 WhatsApp alternatives at a glance [July 2025]
whatsapp is the most used messenger, but more and more users are looking for alternatives. The reasons are primarily Privacy concerns and the proximity to Meta Group. In this article, we will provide you with the Top 10 WhatsApp alternatives before, from well-known apps such as signal and Telegram to less common but privacy-friendly solutions.
![AI agent — the digital employee for companies [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc2d79922e19f4040e17_6871160d4279f58b1c486b57_Titelbild%2520AI-Agent.avif)
AI agent — the digital employee for companies [July 2025]
Rund um die Uhr erreichbar sein und sofort reagieren ist für viele Unternehmen bereits Realität. Möglich machen das AI-Agenten, die den Kundenservice automatisieren und Anfragen zuverlässig bearbeiten. Der digitale Kundenservice wird damit zum echten Wettbewerbsfaktor. In diesem Artikel erfahren Sie, was ein AI-Agent ist und welche Vor- und Nachteile er gegenüber Mitarbeitern hat.
![How can you delete negative Google reviews? [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc7f43d50b74d1d23ef9_64d391af28aed80c9d2b0fce_Done%2520-%2520Negative%2520Google%2520Bewertungen%2520lo%25CC%2588schen%2520lassen.avif)
How can you delete negative Google reviews? [July 2025]
Google reviews decisively influence the purchase decisions of potential customers. Negative reviews can provide valuable feedback, but also the reputation harm, especially if they untrue or unjustified are. In this article, you'll learn How to delete a Google review And so Prevent image damage.










