The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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How do you react to negative online reviews on Google, Trustpilot and other online portals?

Google Business

5 Lesezeit

How do you react to negative online reviews on Google, Trustpilot and other online portals?

Negative reviews are not a risk, but a real one Opportunity for your business. Answered correctly, they strengthen the trust, improve your online reputation and can even convince new customers. In this article, you will learn how to respond to criticism professionally, actively positive Google reviews collect and with targeted Assessment management increase your ranking and company success in the long term.

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Christian Strauch

Christian Strauch

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How do you create a QR code for a Google rating? [Septembre 2024]

Google Business

Lesezeit

How do you create a QR code for a Google rating? [Septembre 2024]

Have been around for a long time Google reviews for many end user one decisive criterion when looking for companies. They serve as a digital seal of approval, which attests to the quality of a company's products or services. Regardless of the industry, are positive Google reviews therefore a must. In this blog article, we explain how to easily create a Create a Google review QR code Can and how you can use this more positive Google reviews collect.

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Domenik Fox

Domenik Fox

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How do you get access to the WhatsApp Business API? [July 2024]

WhatsApp

5 Lesezeit

How do you get access to the WhatsApp Business API? [July 2024]

The WhatsApp Business API enables companies to communicate with customers in a scalable and professional way via WhatsApp. It offers features for automated messages, marketing and integrations that cannot be implemented with the classic WhatsApp business app. In this article, you will find out which prerequisites must be met and how the furnishings The WhatsApp Business API expires.

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Domenik Fox

Domenik Fox

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How automotive companies can use WhatsApp to revolutionize their customer communication and increase sales

Industry-specific tips

6 Lesezeit

How automotive companies can use WhatsApp to revolutionize their customer communication and increase sales

Digital messengers are revolutionizing the way car dealerships and repair shops communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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How bike retailers and bike repair shops benefit from WhatsApp [August 2023]

Industry-specific tips

5 Lesezeit

How bike retailers and bike repair shops benefit from WhatsApp [August 2023]

Digital messengers are revolutionizing the way bicycle retailers and repair shops communicate with their customers. In this article, you will find out why it is time to abolish analog communication methods and switch to digital channels and what benefits messengers such as WhatsApp offer your company with the WhatsApp newsletter.

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Christian Strauch

Christian Strauch

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What is the best way to respond to negative Google reviews?

Google Business

2 Lesezeit

What is the best way to respond to negative Google reviews?

Whether you're a new company or already with decades of experience, it's never nice to get negative Google reviews. These can damage your company's reputation and scare off new customers. However, the correct handling of such assessments can drastically reduce their impact. In this blog article, we'll show you how to best respond to negative customer reviews and “catch” even the biggest critic.

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Domenik Fox

Domenik Fox

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How WhatsApp is helping furniture retailers optimize their customer service

Industry-specific tips

4 Lesezeit

How WhatsApp is helping furniture retailers optimize their customer service

Die furniture and furnishing industry is a highly competitive market. Customers aren't just looking for high-quality furniture. They are also looking for good advice and excellent customer service. WhatsApp is a popular communication platform to offer just that.

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Domenik Fox

Domenik Fox

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How WhatsApp can improve communication between practices in the healthcare sector

Industry-specific tips

4 Lesezeit

How WhatsApp can improve communication between practices in the healthcare sector

Efficient communication between patients and practice staff is of great importance in the healthcare sector. WhatsApp can play an important role here in facilitating and improving exchanges. Many practices communicate primarily with their patients with time-consuming phone calls and are unsure how they can use WhatsApp without having to oppose the General Data Protection Regulation to violate (GDPR). In this blog article, we'll show you how using the WhatsApp Business API can simplify communication in the healthcare sector.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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WhatsApp nette Begrüßung - 10 Nachrichtenvorlagen zum kopieren [Dezember 2024]

Marketing

5 Lesezeit

WhatsApp nette Begrüßung - 10 Nachrichtenvorlagen zum kopieren [Dezember 2024]

Automatische Begrüßungsnachrichten und WhatsApp Nachrichtenvorlagen gehören zu den wichtigsten Funktionen von WhatsApp Business und der WhatsApp Business Platform. Sie helfen dabei, Kunden von Anfang an professionell abzuholen, Antworten zu standardisieren und Zeit zu sparen. In diesem Beitrag finden Sie 10 Nachrichtenvorlagen für eine nette Begrüßung in WhatsApp und erfahren Schritt für Schritt, wie Sie automatische Begrüßungsnachrichten korrekt einrichten und einsetzen.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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How tradesmen can use WhatsApp to reduce their workload in customer communication and increase their sales

Industry-specific tips

5 Lesezeit

How tradesmen can use WhatsApp to reduce their workload in customer communication and increase their sales

In the craft sector, customer satisfaction plays an important role in making business deals and being able to establish long-term customer relationships. Experience reports from our customers confirm that messengers such as WhatsApp significantly improve communication between tradesmen and their customers and thus lead to higher customer satisfaction. At the same time, customer inquiries can be processed much more efficiently, saving valuable working time. In addition, sales can even be increased by using WhatsApp newsletter marketing. In this article, we'll show you how that can work.

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Domenik Fox

Domenik Fox

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