The hellomateo blog

Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.

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Black Friday 2025 - Top 4 Vorlagen für WhatsApp Marketing

Marketing

3 Lesezeit

Black Friday 2025 - Top 4 Vorlagen für WhatsApp Marketing

Es ist wieder soweit: Der Black Friday 2025 steht an. Millionen Email Newsletter mit den diesjährigen Angeboten werden von Unternehmen an Kunden verschickt. Dabei wird ein Großteil der verschickten Email Newsletter aber überhaupt nicht von den Kunden gelesen werden. Deshalb sagen wir: Es ist Zeit mit Kunden dort zu kommunizieren, wo sie sich sowieso aufhalten – nämlich auf Messengern wie WhatsApp, der von mehr als 60 Millionen Deutschen aktiv genutzt wird. 

In diesem Artikel präsentieren wir Ihnen vier aufregende WhatsApp Newsletter Vorlagen für verschiedene Branchen, die nicht nur Angebote, sondern auch Mehrwert und Begeisterung bieten. Tauchen Sie ein in die Welt des Black Friday-Shoppings, lassen Sie sich von kreativen Nachrichten und verlockenden Angeboten inspirieren und erfahren Sie, wie auch Ihr Unternehmen WhatsApp nutzen kann, um Ihre Kunden auf innovative Weise anzusprechen und Umsätze zu steigern.

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Henri Hoepfner

Henri Hoepfner

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Use Telegram Messenger in a web browser and desktop application

Telegram

4 Lesezeit

Use Telegram Messenger in a web browser and desktop application

Telegram Messenger is becoming increasingly popular all over the world. The Telegram app now has 700 million monthly active users (Source: 2022 Statista). In order to establish a better relationship with customers, more and more companies are also present on Telegram. Since answering customer inquiries and private messages on a smartphone often takes more time and is less clear than on a computer, this article describes how Telegram can be set up and used in a web browser and in the desktop application. Especially with an increased volume of messages, setting up Telegram in the web or desktop version is worthwhile.

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Christian Strauch

Christian Strauch

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The powerful WhatsApp marketing tool for your company [June 2024]

WhatsApp newsletter

5 Lesezeit

The powerful WhatsApp marketing tool for your company [June 2024]

WhatsApp is one of the most effective channels in digital marketing today. With professional WhatsApp marketing tools Do companies ship Newsletters with extremely high opening rates, personalize content and increase sustainably Sales and customer loyalty. Read this article to find out why Hellomateo is a powerful WhatsApp marketing tool and how you can yours WhatsApp newsletter campaigns implement successfully.

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Domenik Fox

Domenik Fox

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Chatbot in customer service — tips & guidance for companies [June 2025]

Industry-specific tips

5 Lesezeit

Chatbot in customer service — tips & guidance for companies [June 2025]

Imagine your customers getting 24/7 immediate answer — regardless of whether it's in the middle of the night, on the weekend, or during a rush on Monday morning. This is exactly what enable modern chatbots in customer service.

What used to be a simple, rule-based FAQ automation has now developed into a real customer communication booster: AI-powered chatbotswho not only understand what is meant, but also think along — saving time, money and nerves in the process.

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Domenik Fox

Domenik Fox

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Messenger data protection - What do users of WhatsApp and Co. think about it?

Data protection

4 Lesezeit

Messenger data protection - What do users of WhatsApp and Co. think about it?

When it comes to data protection, messengers such as WhatsApp, Facebook Messenger and Telegram are repeatedly criticized. The handling of personal data is always discussed and is the focus of attention. In this article, you can find out what users of these services really think about it and what the data protection status of the most-used services is.

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Christian Strauch

Christian Strauch

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Applying via WhatsApp: Message templates for companies [June 2024]

WhatsApp

6 Lesezeit

Applying via WhatsApp: Message templates for companies [June 2024]

WhatsApp has established itself as an indispensable means of communication in everyday life and is also increasingly being used in a corporate context. Especially in the area of recruiting, WhatsApp can be a valuable addition to speed up application processes and optimize communication with potential candidates. In this post, we'll show you the benefits of WhatsApp Recruiting and present exemplary WhatsApp templates with which you can make your applicant management particularly efficient.

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Domenik Fox

Domenik Fox

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Bitrix24 and WhatsApp integration — guide [October 2023]

Integrations

Lesezeit

Bitrix24 and WhatsApp integration — guide [October 2023]

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Henri Hoepfner

Henri Hoepfner

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How to create a WhatsApp quick reply [August 2024]

WhatsApp

6 Lesezeit

How to create a WhatsApp quick reply [August 2024]

If you have already successfully entered the Customer communication via WhatsApp Business Have you started, you certainly know the WhatsApp quick replies. This feature gives you the opportunity to optimize customer interaction right from the start and save valuable time in the process. But what exactly is behind WhatsApp Quick Answers?

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Henri Hoepfner

Henri Hoepfner

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Applying via WhatsApp: The modern way to contact

WhatsApp

5 Lesezeit

Applying via WhatsApp: The modern way to contact

Die Application via WhatsApp makes recruiting faster, more personal and significantly more modern. Companies reach candidates directly in Messenger, simplifying Application process and increase their attractiveness in Generation Z. In this article, you'll learn how WhatsApp Recruiting works, what benefits it offers and what you're looking for Data protection view must pay attention.

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Christian Strauch

Christian Strauch

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Automatic welcome message in WhatsApp - All info & 5 message templates [August 2024]

WhatsApp

4 Lesezeit

Automatic welcome message in WhatsApp - All info & 5 message templates [August 2024]

With automatic welcome messages and WhatsApp message templates Make the initial contact with your customers professional, fast and consistent. Instead of unanswered inquiries, worry autoresponder for customers to immediately know that their message has been received — and what happens next. In this article, you'll learn how automatic replies in WhatsApp Business work when they are shipped and how do you with finished templates Start customer communication efficiently right away.

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Leonie Cecilie Schlüter

Leonie Cecilie Schlüter

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