Last updated:
09.03.2026
Business account (WhatsApp)
A WhatsApp Business Account is a professional WhatsApp profile for businesses – with company name, description, address, opening hours, and other business information. It is the basic requirement for professional customer communication via WhatsApp.
hellomateo builds on the WhatsApp Business Account via the WhatsApp Business API and adds the necessary power: automations, an AI assistant, team functions, and CRM integration.
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In a non-binding conversation, we'll show you how to use messenger communication in compliance with GDPR, automate processes and achieve measurably more revenue and efficiency with WhatsApp. Clear, practical and tailored to your company.
A WhatsApp Business account differs significantly from a private WhatsApp profile: It presents a professional business profile, offers basic automation features, and signals reliability and professionalism to customers.
WhatsApp Business App vs. WhatsApp Business API
The WhatsApp Business App is the free solution for small businesses: easy to set up, but limited in features and scalability.






