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Retail

TypeBike

Simplified customer communication and higher customer satisfaction

Overview from the company

TypeBike is an online retail company specializing in the sale of bicycles and bicycle accessories. The focus is on a diverse selection of high-quality bicycles for children and adults. TypeBike's goal is to offer its customers high-quality products at competitive prices while providing excellent customer service. In addition, TypeBike has expertise in painting technologies and place great emphasis on sustainability and environmental protection.

Retail

Industry

Design Focus

High demand for good design

Sustainability

Use of sustainable and environmentally friendly products

Highlights

By using the Mateo software, TypeBike gains various added values. Mateo helps companies improve customer communication and increase customer satisfaction. With the software, customer inquiries can be processed quickly and efficiently, resulting in higher customer satisfaction. In addition, Mateo enables a personalized customer approach and a better overview of customer history.

Web Chat

to collect customer inquiries

Universal Inbox

Receive customer inquiries across all channels

WhatsApp Business API

on how to use WhatsApp in a privacy-compliant manner

Achieved results

Higher customer yield value

because of the higher customer satisfaction

More requests

through WhatsApp and the web widget on the website

Start in just 15 minutes with Mateo

Christian Strauch
Managing Director & Co-Founder

With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.

Arrange appointment

Blog & Articles

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