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All messages in one inbox

With Mateo, you have all customer communication in one inbox. So you and your team can build outstanding customer communications.

All messengers in one central inbox

The next generation of Inbox

With Mateo, all you need to worry about is an inbox, and you'll get work simplified by our smart features.

SMS, WhatsApp, Facebook, Email, Instagram & Google Business Chat

With Mateo, you give your customers the choice of which channel to use for communication. This allows you to meet your customers where they are most comfortable.

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Automate messages

Templates allow you to respond to messages with just one click. This saves you valuable time.

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An outstanding customer experience

Thanks to the contact information, you always know directly with whom you are currently communicating and what the issue is at the moment.

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The added value of the central inbox - explained by one of our more than 600 customers!
Thomas Wartner
Managing Director, Stulz Mode
Instagram, WhatsApp or SMS in one inbox

One inbox for all messages

All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram

Structure with tags
Everything in one place
Team collaboration
Comments & Notes

Be accessible on any device

With our app, you can respond to requests on the go. You will also be notified about news via push notifications.

Mobile App for iOS & Android
Push notifications
Separate private & business
Simple operation
One app for all news channels

All information in one place

Thanks to the contact information, you always know directly with whom you are currently communicating and what the issue is at the moment.

360° customer profile
User defined fields
Document storage
Full transparency

Start in just 15 minutes with Mateo

Christian Strauch
Managing Director & Co-Founder

With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.

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How Mateo helps you

Here you can see a few features with which Mateo helps you in customer communication.

With these tools you can achieve even more

Multichannel Inbox

All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram

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WhatsApp Newsletter

Reach your customers again with WhatsApp newsletter and stay out of spam.

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WhatsApp Business

Your whole team can communicate via WhatsApp 100% GDPR compliant

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Webchat

Reduce the barrier of contact with web chat on the website

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Integrations

With Mateo you can integrate into the software tools that you already use.

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Google Business Chat

Be available for your customers via Google Business Chat

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All departments

Specialist departments such as Sales, Service or HR work on Mateo.

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Manage ratings

Improve your rating by actively requesting ratings

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Contact management

Manage your contacts and enrich them with information

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