We are hiring! Become part of the Mateo team

Convert prospects to customers

Reply to direct messages you get on Instagram directly through Mateo. Your entire team can communicate with your followers on Instagram.

Instagram for customer communication in Mateo
Communicate professionally with customers via Instagram

An outstanding experience on Instagram

With Mateo, you can communicate with your fans via text templates in Instagram. This way you accompany your fans in the buying process.

News templates
Build customer relationship
Turn followers into customers
Structured communication

More sales via direct messages

Your fans write you direct messages on Instagram before you make a purchase decision. With Mateo, you can quickly reply to your fans, clarify questions, and close more sales.

End 2 End Customer Journey
Increase orders
Fast response time
Working together as a team
More sales via Instagram
Build customer relationship via Instagram

Build an outstanding customer relationship

Through personal contact via Instagram, you build an outstanding and personal customer relationship.

Build customer relationship
Communicate in a team
Contact Details
Automate with templates

Start in just 15 minutes with Mateo

Christian Strauch
Managing Director & Co-Founder

With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.

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How Mateo helps you

Here you can see a few features with which Mateo helps you in customer communication.

With these tools you can achieve even more

Multichannel Inbox

All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram

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WhatsApp Newsletter

Reach your customers again with WhatsApp newsletter and stay out of spam.

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WhatsApp Business

Your whole team can communicate via WhatsApp 100% GDPR compliant

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Reduce the barrier of contact with web chat on the website

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With Mateo you can integrate into the software tools that you already use.

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Google Business Chat

Be available for your customers via Google Business Chat

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All departments

Specialist departments such as Sales, Service or HR work on Mateo.

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Manage ratings

Improve your rating by actively requesting ratings

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Contact management

Manage your contacts and enrich them with information

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