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All customers and data in one place

With Mateo, contacts are automatically created with each message, if a contact does not already exist. You can enrich these contacts with important information. Thus, you'll always know immediately with whom you are communicating and what the issue is.

All customer information in one place
360 degree view of your customers

Your 360° customer profile

Next to each message you will find the respective customer profile with all relevant information.

360° customer profile
User defined fields
Deposit files
Full transparency

Write your customers proactively

Mateo Broadcast allows you to proactively send a message to an entire customer segment or to individuals.

News broadcast
Customer segments
Find relevant contacts
Proactively contact your customers via Messenger
All information and communications directly at the customer

A fully comprehensive customer history

At each contact you will find the full history of all past messages. Whether the contact writes to you via WhatsApp, Instagram, etc., all messages are stored on the customer's profile. So you can always directly classify the facts.

News history
All channels on one contact
Always informed
Full transparency

Start in just 15 minutes with Mateo

Christian Strauch
Managing Director & Co-Founder

With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.

Arrange appointment

How Mateo helps you

Here you can see a few features with which Mateo helps you in customer communication.

With these tools you can achieve even more

Multichannel Inbox

All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram

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WhatsApp Newsletter

Reach your customers again with WhatsApp newsletter and stay out of spam.

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WhatsApp Business

Your whole team can communicate via WhatsApp 100% GDPR compliant

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Reduce the barrier of contact with web chat on the website

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With Mateo you can integrate into the software tools that you already use.

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Google Business Chat

Be available for your customers via Google Business Chat

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All departments

Specialist departments such as Sales, Service or HR work on Mateo.

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Manage ratings

Improve your rating by actively requesting ratings

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Contact management

Manage your contacts and enrich them with information

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