Start in just 15 minutes with Mateo
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Christian Strauch
Managing Director & Co-Founder
Managing Director & Co-Founder
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.
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With Mateo, contacts are automatically created with each message, if a contact does not already exist. You can enrich these contacts with important information. Thus, you'll always know immediately with whom you are communicating and what the issue is.
Next to each message you will find the respective customer profile with all relevant information.
Mateo Broadcast allows you to proactively send a message to an entire customer segment or to individuals.
At each contact you will find the full history of all past messages. Whether the contact writes to you via WhatsApp, Instagram, etc., all messages are stored on the customer's profile. So you can always directly classify the facts.
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.
Here you can see a few features with which Mateo helps you in customer communication.
Templates allow you to respond to messages with just one click. This saves you valuable time.
With notes to messages, you and your team always know what's going on.
Assign messages to each other, comment on messages and inform your colleagues.
Store documents in Mateo and easily send them to your customers via Mateo.
You can contact several customers at the same time via broadcast. This saves you valuable time.
You are not available right now? Mateo sends your customers an automated message!
All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram
Reach your customers again with WhatsApp newsletter and stay out of spam.
