Start in just 15 minutes with Mateo
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Christian Strauch
Managing Director & Co-Founder
Managing Director & Co-Founder
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.
Arrange appointment
WhatsApp is the most popular messenger in Germany. Mateo makes this valuable channel accessible to businesses.
People in Germany
use WhatsApp
times a day on average the WhatsApp app is opened.
Open rate can achieve WhatsApp messages.
An average
user checks his lock screen over 300 times a day. 300x a day
the chance that your message will be read.
All messaging channels in one inbox: WhatsApp, Email, SMS, Facebook, Google, Instagram
Reach your customers again with WhatsApp newsletter and stay out of spam.
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.
Mateo is suitable for you if you already use Messenger but also if you want to introduce Messenger in your company.
Step 1 - Inventory analysis:
Whichchannels do you already use? Which departments work through them? Which use cases do you map? How can the solution be professionally integrated into the company? What benefits do you derive from Messenger communication?
Step 2 - Setup:
Weset up your system. We import templates that are relevant for your industry. Connect all desired channels and hand over the solution to you.
Step 3 - Usage:
Youhave a dedicated contact person for queries. This person also serves as a sparring partner for further ideas.
Step 1 - Inventory analysis:
What are the benefits of using messengers? Which departments can work with it? Which use cases can I map with it?
Step 2 - Apply for the company numbers (if WhatsApp or SMS is connected):
We willhandle the application of your phone number for WhatsApp and SMS.
Step 3 - Setup:
Weset up your system. We import templates that are relevant for your industry. Connect all desired channels and hand over the solution to you.
Step 4 - Usage:
Youhave a fixed assigned contact person for queries and sparring partners with whom you can regularly exchange ideas.
With the help of Mateo, you too can optimize communication with your customers.
"We sometimes receive more than 30 messages per day via social media channels. Through Mateo, we can make the requests neatly accessible to our service team, which makes processing much easier."
Philipp Thiel
Managing Director
JB Toys - Retail
"We were able to launch directly with Mateo in a very short period of time, and as a result, we are able to measurably attract more prospective customers through our website."
Thomas Hertlein
Managing director
Car dealership "Autohaus Hertlein" - Car Industry
"We decided to expand our online business even before the pandemic. Mateo is another building block that will help us become even stronger in the online business in the long term."
Kerstin Rieckhof
Managing Director
Augenoptik Rieckhof
"Mateo helps me to build an even more personal customer relationship. Especially the WhatsApp connection is great."
Thomas Temps
Managing Director
Concordia - Insurance Broker
"With Mateo, we have a central platform for communication with our suppliers and customers. This saves us several hours of work per week."
Florian Fischer
Owner
Concrete Coffee - Coffee Roastery
"Mateo is a work facilitator for the entire back office. Several employees have parallel access to a central WhatsApp number for communication with our driving students."
Kevin Pascher
IT Manager
Driving School Pascher
