City pharmacy Dissen

Modern communication without risks or side effects: Using WhatsApp in the pharmacy in compliance with the GDPR.

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Overview from the company

Dissen Pharmacy offers a wide range of services, including dispensing prescription and over-the-counter medications, health advice, homeopathic treatments, and nursing supplies. The pharmacy has an experienced team of pharmacists and pharmaceutical professionals who provide customers with quality advice and care. In addition, customers can get information about current offers and promotions through the website of Stadt Apotheke Dissen.

1721

Foundation

Healthcare sector

Industry

3

Consulting languages

Highlights

By using Mateo software, the company can benefit from improved customer service and more efficient communication. With Mateo, customer inquiries can be answered via various channels such as WhatsApp, Facebook Messenger and live chat on the website. A particularly important point in the healthcare sector: thanks to the professional connection of the WhatsApp Business API, communication via Messenger is 100% GDPR-compliant. This makes it easier for customers to access the pharmacy and helps to process inquiries and orders faster and more effectively. By using Mateo, Stadt Apotheke Dissen can also improve its customer loyalty, as customers are more satisfied with the pharmacy due to faster and more efficient communication.