Hen swimming pool

Attention craft businesses: With Messenger channels to higher sales with less effort

Arrange a consultation appointment Customer rating Watch product video

Overview from the company

Schwimmbad Henne is a well-established and renowned supplier of high-quality swimming pools, whirlpools and saunas in the region for decades. The company is characterized by a high level of expertise and years of experience in the industry. From planning and implementation to maintenance and repair, Schwimmbad Henne offers a comprehensive range of services related to swimming pools. The company is known for its customized solutions and use of high-quality materials to meet the individual needs and desires of its customers. Swimming Pool Henne prides itself on completing unique and challenging projects and guaranteeing its clients high-quality work. The expert staff works closely with clients to ensure a smooth and satisfying experience. Using the latest technology and innovations, Schwimmbad Henne continues to set new standards in the swimming pool industry. The company has a wide range of products and services aimed at enhancing customers' swimming and wellness experience.

22

Employees

3500 m²

Exhibition

Location

Pforzheim

"Mateo allows us to be much easier to reach for our customers. The simplified accessibility also makes itself positively felt in the sales figures."

Christine Henne-Zapf

Managing Director Swimming Pool Hen

Highlights

Schwimmbad Henne GmbH has taken an important step towards digital communication and customer loyalty by introducing the "Mateo" software. The integrated web widget enables potential customers to reach the company more easily and convert inquiries via Messenger into deals more quickly and efficiently. Using these features reduces the hurdle of contacting the company and gets closer to the customer. Another significant added value of "Mateo" is the ability to share images and videos in a simple and straightforward way. The communication effort for service issues is considerably reduced by the use of messengers, which are combined in a central mailbox. Several employees from the specialty store have access to the central mailbox, which allows for more transparency in work processes and guarantees customers a quick and satisfactory response to their inquiries. For Schwimmbad Henne GmbH, the use of "Mateo" has led to an increase in customer satisfaction and loyalty as well as a more efficient workflow. The company is now better able to meet the needs of its customers and respond to requests quickly and easily. With "Mateo", Schwimmbad Henne has taken an important step towards digitalization and future viability.