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Managing Director & Co-Founder
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Personal newsletter for the beauty segment with WhatsApp!
Parfum Group is a retailer based in Germany that specializes in the sale of perfume and cosmetic products. The company operates an online platform where customers can buy products from various brands. The product range includes perfumes, skin care products and makeup. Parfum Group aims to offer its customers high-quality products at an affordable price.
Customers
Reviews from satisfied customers
all products in the store are always in stock
The use of the Mateo software results in various added values for the Parfum Group. With Mateo, personalized newsletter campaigns can be sent via WhatsApp, which achieve open rates of over 80% due to the push notifications that are usually activated on WhatsApp. In addition, automated and birthday greetings can be sent to customers, which strengthens customer loyalty and can lead to positive reviews from satisfied customers. With the WhatsApp Business API, all of this is 100% privacy compliant. By using Mateo, Parfum Group can collect subscribers, increase the newsletter opening rate and attract more customers to the online store.
on how to use WhatsApp in a privacy-compliant manner
to send personal birthday greetings to customers
for efficient sending of WhatsApp newsletters
Opt-ins collected
Newsletter opening rate
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.