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Improve accessibility and customer communication thanks to WhatsApp!

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Overview from the company

Laufsteg is a hair salon located in Göttingen, Germany, which has been successfully in business for several years. The salon places great emphasis on quality and customer service and offers a wide range of hairdressing services. Laufsteg has made a name for itself because of its excellent customer service and high-quality services. The company places great emphasis on providing individual attention and advice to each client. The hairdressers are highly qualified and have extensive experience in the industry.

>10,000

Instagram followers

Hairdresser

Industry

500+

Google reviews

Highlights

By using the Mateo software, the Laufsteg company could benefit from improved appointment scheduling and more effective communication. Mateo provides a platform for easy communication with customers through various channels such as WhatsApp. The central inbox makes it possible for multiple employees to handle customer requests. As a result, requests could be handled faster and more effectively, leading to higher customer satisfaction and conversion rates. Thanks to the use of the WhatsApp Business API, it is now possible for Laufsteg to integrate WhatsApp into customer communication in a 100% privacy-compliant manner and thus offer a modern communication experience.