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Managing Director & Co-Founder
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.
Coffee that melts your heart - Concrete Coffee uses MATEO to collect more Google reviews, increase online sales and save several hours of labor.
Concrete Coffee Roasters is a coffee roasting company in the creative heart of Mannheim, the Jungbusch. In addition to its own roastery, Concrete also operates two of its own cafés in Neckarstadt West and Jungbusch. The Mannheim-based company has high communication requirements, as it is in daily exchange with suppliers, partners and customers.
Locations
Employees
Industry
With MATEO, all employees have a central communication overview. Thanks to the teamwork functions, collaboration as a team runs much more efficiently and the communication partners are also pleased about the faster response times. WhatsApp Business can now also be connected, which was not an option beforehand because only one employee with one device could access it.
One central WhatsApp account with one central phone number for multiple employees
A central inbox for WhatsApp, Instagram, Facebook and email.
Webchat to reduce the barrier of contact and easily answer questions for prospective customers in the online store.
more Google reviews in less than 3 months
more orders via the online webshop
With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.