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Real Estate

HUS real estate agent

Fewer unproductive phone calls, no communication silos, and better service for the real estate industry.

Overview from the company

HUS Immobiliencenter is a property manager and real estate agent at the same time. Due to the wide range of services offered, HUS interacts with a variety of stakeholders such as tenants, prospective tenants, owners, service providers and co. Learn how HUS uses MATEO to provide an even better quality of service to all stakeholders.

200+

daily inquiries

>1000

managed units

Real Estate

Industry

With Mateo, we offer our tenants and property owners privacy-compliant communication via WhatsApp and co. which significantly increases our service quality for everyone.
Reinhard Kuhn
Managing Director
Highlights

With MATEO, HUS has the software solution at hand to provide its customers with an even better service. The channels WhatsApp, email and SMS are bundled into a central inbox and no longer represent a silo. With MATEO, all employees have access to all WhatsApp conversations that take place with customers or service providers. The numerous team features have significantly increased productivity at all levels.

Central Inbox

One central inbox for email, SMS & WhatsApp

WhatsApp

Data protection-compliant use of WhatsApp. Communication with interested parties, owners and service providers via a central number.

Contact Center

Contact center use to have all relevant information directly at the contact.

Achieved results

50%

Fewer calls from tenants and owners

2x

faster appointment via WhatsApp

Start in just 15 minutes with Mateo

Christian Strauch
Managing Director & Co-Founder

With Mateo, you provide your customers with an outstanding customer experience and gain loyal fans.

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