Hildebrandt & Hees

The property management company Hildebrandt & Hees uses MATEO to save several hours of communication effort & to communicate via WhatsApp in a data protection compliant manner.

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Overview from the company

The property management company Hildebrandt & Hees is confronted with dozens of inquiries from existing tenants and prospective tenants every day. Thanks to MATEO, the inquiries can be processed much faster as a team. At the same time, WhatsApp and SMS are used to forward damage reports to craftsmen. Overall, inquiries can thus be processed up to 70% faster.

8

Employees

>2000

Tenant

Property management

Industry

With Mateo, we have a central communication platform that helps us process all kinds of requests efficiently as a team. This increases satisfaction on the part of employees and tenants.

Marcel Hauptenbuchner

Owner & Managing Director Hildebrandt & Hees

Highlights

Thanks to MATEO, H&H can manage its properties much more efficiently, so that the management can once again focus more on expanding its own portfolio without neglecting the interests of the tenants. On the contrary, thanks to the central communication solution, tenants can easily address issues via WhatsApp and also receive feedback on the addressed issues more quickly.