Christian Strauch

If you have already successfully entered the Customer communication via WhatsApp Business Have you started, you certainly know the WhatsApp Quick Replies. This feature gives you the opportunity to optimize customer interaction right from the start and save valuable time in the process. But what exactly is behind WhatsApp Quick Reply?

‍

WhatsApp is increasingly becoming an all-in-one platform — with WhatsApp Pay Now also as a payment service. Users can send money or make payments to companies directly in the app. While messenger payments in China with WeChat Pay Since they have long been established, WhatsApp Pay is still expanding.

In India, Brazil and Singapore If the service is already available, there is new speculation for Germany in 2026. But how exactly does WhatsApp Pay work, what benefits does it offer and when is it coming to Germany? This article provides an overview.

‍

Unitex has been a satisfied HelloMateo customer for around 2.5 years — and has thus taken an important step towards modern member communication via WhatsApp.

WhatsApp newsletters enable companies to address customers directly, personally and measurably successfully. With opening rates of over 95 percent, they significantly exceed traditional email newsletters and reach customers exactly where they are active every day. In this article, you will learn how WhatsApp newsletters work, what benefits they offer and how to start sending them as a company in a legally secure and efficient manner.

Whether it's a typo, the wrong recipient, or a subsequent correction — there are many reasons to send a message in whatsapp to delete. But how exactly does that work? What options are there and what restrictions should companies and users be aware of?

In this article, you'll learn step by stepHow you can delete messages in WhatsApp Messenger, what are the differences between “Delete for everyone” and “Delete for me,” and even how you can remove entire chats.

Email newsletters are increasingly losing their effect. WhatsApp newsletter reach your customers where attention is guaranteed — directly in the messenger. With extremely high Opening and conversion rates Do they open up new opportunities for companies in WhatsApp marketing. In this article, you'll learn what WhatsApp newsletters are, why they beat classic emails and how you can use them to make your marketing more successful in the long term.

WhatsApp has long been more than just a messenger for private exchange. With over 2 billion active users worldwide (Source: Statista), the platform offers companies the opportunity to reach their target groups where they are active on a daily basis. Traditional marketing channels such as e-mail are increasingly losing their effect — opening rates are falling and many newsletters are either perceived as spam by the target group or not at all. WhatsApp marketing tools close this gap and enable personalized, targeted and effective marketing.

In this Find out the guideHow WhatsApp marketing tools work, how to set them up, and what benefits they offer companies. We'll also show you What criteria a good tool must meet And set that WhatsApp marketing tool from hellomateo before.

With WhatsApp, you offer your customers a simple, quick contact option that is already used millions of times in everyday life. In Germany alone, 60 million people communicate via the WhatsApp messenger, which has been part of Facebook parent company Meta for several years. With the WhatsApp Business API, companies can now also include WhatsApp in their customer communication and online marketing. And that is 100% DSGVO compliant. For a easy contact Through your website or ads, it's a good idea to insert a WhatsApp QR codes on. In this article, you will learn what function such a QR code has and how to create it quickly and easily.

Email newsletters often end up unread in the spam folder while WhatsApp marketing Start where your customers are really active: in the world's most popular messenger. With up to 98% opening rate and direct communication, WhatsApp offers companies completely new opportunities to reach their target group and build customer loyalty. In this article, you'll learn how WhatsApp marketing works, which Costs and benefits It has and how do you succeed Newsletter via WhatsApp use.

‍