The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
All blog articles
![Absence note in WhatsApp: 4 templates for automatic WhatsApp replies during holidays & Co. [August 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc2efb31653f38a9c78b_64d9e651aa8f75bef4cb2d12_Abwesenheitsnotiz%2520u%25CC%2588ber%2520Whatsapp%25201.avif)
Absence note in WhatsApp: 4 templates for automatic WhatsApp replies during holidays & Co. [August 2024]
Customers expect quick feedback — even when your company is unreachable is. With Absence notes in WhatsApp Business Make sure that inquiries don't come to nothing and that customers know When you can expect an answer. In this article, you'll learn how automatic answers Work as you do this furnish And which finished templates You can use them directly for your customer communication.
![15 message templates for automatic replies in WhatsApp Business [August 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc2d8e6f683b6f7938a4_64d9e6b6888cba755da192c4_15%2520Nachrichtenvorlagen%25201.avif)
15 message templates for automatic replies in WhatsApp Business [August 2024]
If your company is already successful in Customer communication via WhatsApp Business has started, you have probably already the Message templates Noticed. With this feature of WhatsApp Business API And with the WhatsApp Business app, you can use your Standardize customer communication, save time and unify the customer experience.
![AI agent — the digital employee for companies [July 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc2d79922e19f4040e17_6871160d4279f58b1c486b57_Titelbild%2520AI-Agent.avif)
AI agent — the digital employee for companies [July 2025]
Rund um die Uhr erreichbar sein und sofort reagieren ist für viele Unternehmen bereits Realität. Möglich machen das AI-Agenten, die den Kundenservice automatisieren und Anfragen zuverlässig bearbeiten. Der digitale Kundenservice wird damit zum echten Wettbewerbsfaktor. In diesem Artikel erfahren Sie, was ein AI-Agent ist und welche Vor- und Nachteile er gegenüber Mitarbeitern hat.









